Darlene Bledsoe
**************@*****.***
Work History
Bergen County Job Center- 2022-Present
Reception-Admin. Assistant
Greeting clients
Advising clients of all services available at the facility.
Managed, queries and complaints, in person via phone, email, and general correspondence.
Routing inbound telephone calls to appropriate person and extension in a timely manner.
Managed 12 floor Conference Room Calendar, maintaining meeting rooms
Schedule and oversee client’s testing. Test grading and advising clients of their testing status.
Data entry of clients into Excel spreadsheet on monthly basis.
Maintaining client’s files.
Event set-up and clean-up.
Troubleshooting
Michael Kors Corp./Swiss Post/
Reception-Admin. Asst., Loss Prevention 2014-2019
Key holder for 12th floor Reception and facilities department.
Entered visitor information in portal for building security.
Confirmed guest arrival with building security.
Greeted guests as they arrived
Monitored guest sign-in, issued guest visitor badge. Informed office contact of guest’s arrival, escorted guest to assigned conference room.
Cleared and tidied conference rooms before and after meetings.
Checked conference room equipment before/after meetings. Via email notified IT of any issues using Outlook
Assisted HR, Accounting department with various administrative tasks, i.e. yearly employee amenities distribution.
Maintained confidential employee distribution information in Excel database.
Aided facility services with incoming/outgoing mail for all departments.
Verified office supply deliveries.
Distributed supplies to 3 floors various departments.
Managed milk delivery and stocked, lightly cleaned, and organized (3) kitchens /pantries accordingly.
Notified building security and coordinated early am and late pm deliveries.
Verified current CIS insurance statements of delivery companies for building security re: early am, late pm deliveries.
Interred early am and late pm delivers into building security portal and confirmed with building security attendant and LP department.
Weekly meetings with LP manager about upcoming or past week events.
Answered emails, received, and signed for deliveries, flowers, packages, food .
Adecco 2011-2014
Legal Administrative Assistant
Various law offices and corporations in Bergen, Essex, and Passaic counties.
Legal Assistant to in-house counsel for insurance company.
Dictaphone transcription of correspondence, answers, third-party summons and complaints, answers to interrogatories, motions, calendar management of depositions, scheduling of IMEs.
Communication with clients, Doctors' offices, court clerks and Judges.
Reception relief, time entry for attorneys
Receive and sign FEDEX, UPS, Lawyer’s Service documents.
mail distribution, filing, fax scanning, general office responsibilities.
Education
Bergen Community College – Liberal Arts 2018-present
BCC Action Partnership, Inc., Hackensack, NJ -Customer Service -Certification 2010-2012
Eastwick College, Hackensack, NJ -Computer Concepts & Applications-Certification 2007-2008
Sobelshon -NYC --Paralegal Certification 1992-1993
SKILLS: Microsoft Word Suite, 65 wpm, multi-line phone system, faxing, filing, data entry.