Customer Service Retail Associate
Resume:
Merline
Durand
Retail Associate
Merline Durand
Grayson, GA 30017
*****************@*****.***
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Skills An enthusiastic and hardworking person who is keen to find a position in a stable environment. Reliable, trustworthy, and meticulous. Able to work independently or as part of a team and provide impeccable customer service, can deal with administrative duties completely. A self-motivated and resourceful person who is seeking a position where my skills and outstanding work ethic can be beneficial to the organization.
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Experience
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Education
Walmart/ Cashier
April 2020 - July 2023, Snellville
● Actively greeting, engaging and assisting customers.
● Process customer transactions through the check lane quickly, accurately, and efficiently.
● Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
● Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
● Stay current with present, future, seasonal and special ads.
● Adhere to all food safety regulations and guidelines. TJ Maxx / Merchandise Associate
September 2017 - March 2020, Loganville
● Supports and embodies a positive store culture through honesty, integrity, and respect
● Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
● Promotes credit and loyalty programs during customer interactions
● Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
● Accurately processes and prepares merchandise for the sales floor following company procedures and standards
● Initiates and participates in store recovery as needed throughout the day.
Georgia Piedmont Technical College / Human Resources August 2023 - Current, Clarkson
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