Customer Support Front Desk
Resume:
Kandace Paganucci
La Marque, Tx *****
Kandace *********@*****.***
Seeking an opportunity with an organization where I can apply my talent and skills to meet overall company goals, improve operations and contribute to the success of the company and personal goals.
Work History
01.2020- PRESENT MAID 2 MANAGEMENT - Head Cleaner
Ordered and managed Supplies
Scheduled Cleaning appointments and provide customer support
Managed cleaning crew, ensured cleanliness of the units, and addressed any issues or concerns by our customers
Provided excellent cleaning service to each unit and took pride in meeting customer expectations
02.2019 - 03.2020 WEEKS - A/C Dispatcher
Scheduled appointments and provide customer support
Ordered and distributed parts to warehouse stock and managed inventory
Managed technician work schedules to ensure onsite timelessness and customer service
11.2016 - 02.2019 DOCTOR COOL/PROFESSOR - HEAT Dispatcher
Scheduled appointments and provide customer support
Ordered and distributed parts to warehouse stock and managed inventory
Managed technician work schedules to ensure onsite timelessness and customer service
09.2011-11.2016 GALVESTON COUNTY HEALTH DISTRICT - Medical Records Clerk
Managed, filed, and pulled patient records for medical staff
Recorded and update patient information to maintain accurate patient records
05.2011 - 08.2011 CONFORT INN AND SUITES - Front Desk Manager
Reservation desk, creating customer reservations, facilitating front desk services for hotel guests
Scheduled hotel unit preps/cleaning and inspection to ensure overall customer satisfaction
Data entry to maintain the guest list and overall unit occupancy to ensure room counts were accurate for online booking and reservations
05.2008 - 05.2011 SALON GROUP - Receptionist
Scheduled appointments and provide customer support for salon customers
Ordered and managed beauty supplies
Receptionist, supporting customer inquiries about salon goods and services
09.2011- 11.2015 GALVESTON COUNTY HEALTH DISTRICT
Medical Records Clerk
Managed, filed, pulled patient records for medical staff
Recorded and updated patient information to maintain accurate patient records
05.2011 - 08.2012 COMFORT INN AND SUITES
Front Desk Manager
Worked reservation desk, taking customer reservations, and facilitated front desk services for hotel guest
Scheduled hotel unit preps/cleaning and inspection to ensure overall customer satisfaction Data entry to maintain guest list and overall unit occupancy to ensure room counts were accurate for online booking and reservations
05.2008 - 08.2011 SALON GROUP
Front Desk Manager
Scheduled appointments and provide customer support for salon customers
Ordered and managed beauty supplies
Receptionist supporting customer inquiries about salon goods and services
EDUCATION
2008 ABUNDENT LIFE CHRISTIAN SCHOOL
2008 Graduate
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