Administrative
Resume:
CHRISTY WILLIAMS
Fort Valley, GA 31030
Cell: 919-***-****
Email: ************@*****.***
WORK HISTORY
Aug 2019
to
Present
2024
Special Projects Administrator
Independent Contractor
Raleigh, NC
Fully remote part time position with ARCO Restoration in Raleigh, NC. Report to Vice President.
Use survey software to create master survey templates for water mitigation and reconstruction. Email survey links to customers at close of job
Receive and update survey responses and scores into project management software
Responsible for special administrative projects/activities as directed by Vice President of ARCO Restoration
Assist with miscellaneous HR tasks and updating employee records in BambooHR. Create HR forms/templates
Assist with new hire packages/paperwork through communication with new hire and through HR management system
Occasionally assist Vice President with Quick Books employee payroll entries/updates
Responsible for new hire background checks through Screening One and report findings to HR and file results in HR management system July 2019
to
Sept 2019
Kneader/Floater
Great Harvest Bread Co.
Loganville, GA
Full time position with local bakery. Report to Owner. Responsible for production of Bread
(sour dough, challah, farmhouse white, honey wheat, cinnamon chip, monkey bread, pepperoni rolls, etc.)
Responsible for bread production (sponge and dough)
Bread Kneader
Bread baker (Proofer/oven operator)
Mar 2019
to
July 2019
Sales Merchandiser
Anderson Merchandisers, LLC.
Loganville, GA
Part time position with local retailer. Report to sales lead and district manager. Merchandise and execute required projects, tasks, activities, resets and displays as instructed with accuracy.
Responsible for the merchandising and execution of assigned projects and to increase sales to meet retailer expectation.
Responsible for projects/activities on behalf of Anderson for the retailer in the following departments: grocery, cosmetics, personal care, gift cards, new release movies, music and books, electronics, and lawn and garden
Placing of retailer credit card and protection plan information at registers and other areas of the store as directed
Placing pallet trains in action alley and front of store as well as retailer signage
Communicate with store management and associates. Communicate with Territory Sales Lead on a daily basis regarding activities/projects completed May 2016
to
Jan 2019
Branch Claims Representative
Auto Owners Insurance
Lawrenceville, GA
Full-time claims adjuster for long standing insurance company. Responsibilities include investigation of workers compensation claims in the State of Georgia. Interface daily with claimants, Insureds, agents, attorneys, nurse case managers and vendors. Customer service focused.
Work Comp Adjuster Licensed in Georgia and South Carolina
Investigate claims to determine coverage, compensability and potential subrogation recovery
Identify codes for each claim: NCCI, loss cause, payments, class
Demonstrate proper claim handling within authority
Provide disability payments and monitor claim for continuation of benefits; terminate payments when appropriate; facilitate return to work
Authorize medical treatment/providers, medical management, rehabilitative services and surveillance
Negotiate settlement of claims directly with claimants and attorneys
Issue timely filings as required by the Georgia State Board Nov 2012
to
Jun 2015
Administrative Operations Manager
Stanford White, Inc.
Raleigh, NC
Administrative Operations Manager for well-known Raleigh, NC MEP Consulting Firm. Responsibilities include human resources coordination, office management and direct supervision to administrative staff members. Interface with staff, consultants, clients and vendors on a daily basis. Customer service focused. Quality and client satisfaction top priority.
Manage team of 4 administrative staff
Coordinate employee programs with external providers (payroll, benefits, training)
Coordinate employee programs internally (new hires, policies, employment related issues, reporting)
Process, verify and maintain accurate employee records
Coordinate insurance policies (general liability, professional liability, workers compensation, group health, group dental, ancillaries)
Maintain company manuals and forms (design manual, codes, master specifications, standard office procedures)
Process design support materials (specifications, cost opinions, review comment responses, life cycle cost analysis)
Process construction support materials (contracts, submittals, change orders, pay applications)
Process project closeout documents support materials (final inspection booklets, final reports, certificates)
Feb 1993
to
Nov 2012
Human Resources / Office Specialist
Stanford White, Inc.
Raleigh, NC
Human Resources / Office Specialist for well-known Raleigh, NC MEP Consulting Firm. Responsibilities include human resources coordination and administrative support. Interface with staff, consultants and clients on a daily basis. Customer service focused. Quality and client satisfaction top priority.
Coordinate employee programs with external providers (payroll, benefits, training)
Coordinate employee programs internally (new hires, policies, employment related issues, reporting)
Process, verify, maintain accurate employee records
Coordinate group insurance policies (group health, group dental, ancillaries)
Coordinate firm insurance policies (general liability, professional liability, workers compensation)
Project specification edits as directed by Engineers/Designers
Prepare reports, meeting minutes, design and construction correspondence
Coordinate bidding (advertisements, addenda, respond to bidders, certified bid tabulations)
Perform clerical duties (filing, mailing, binding, etc.)
Operate 8 line phone system (screen and forward calls) EDUCATION
Aug 1990
to
Dec 1992
North Carolina State University
Raleigh, NC
Bachelor of Arts in Business Management
Aug 1988
to
May 1990
Louisburg College
Louisburg, NC
Associate of Arts Degree
MEMBERSHIPS
National Member of Society Human Resource Management (SHRM) (not currently Active) SOFTWARE/SYSTEM SKILLS
Microsoft Office (Word, Excel, Outlook)
Image Right (Insurance Claims Software)
CICS (Insurance Claims Database)
Newforma (Construction Project Information Software)
Blue Ocean (HRIS, Payroll)
Bamboo HR (HRIS)
DASH (Project Management Software)
Deltek (Enterprise Resource Planning Software)
REFERENCES
Available upon request.
Revised May 28,2024
Contact this candidate