HR leader
Resume:
T Y R AMSAY
*******@*****.***
HUMAN R E SOURCES L E ADER – E X E CUTIVE BUSINESS PARTNER o HR Business Partner with over 15 years of leadership and strategic partnership experience. o Work closely with leaders at all levels to promote Diversity and Inclusion in the Workplace as well as consistency and fairness across the organization.
o Provide strategic support towards the planning and development of an organization’s workforce to achieve their strategic goals.
o Promote an emotionally intelligent approach to leadership through executive coaching o Expertise in all aspects of HR & Employment Law compliance CORE COMPETENCIES
Performance Management • Employee Engagement • Benefits Administration • Employee Relations • Onboarding • Retention Strategy • Compensation Planning • Workforce Development • Coaching & Development • Providing responses to EEO-C complaints
E X PERIENCE
BLUEGREEN VACATIONS, (Williamsburg, VA) 04/2022 – Present VP, HRBP (4/2022 – Present)
Provide excellent HR support to over 450 associates and leaders across 4 states (GA, SC, VA, NH). Partner with SVP of Sales for strategic planning, retention, developing leaders and driving business results. Assessing workforce and driving quality of hire and employee retention for our business. Reviewing and enforcing sales integrity policies to reduce owner/guest complaints and keep good business, reduce recission. Provide guidance and counsel to Sales, Marketing, and Business Operations, and Talent Acquisition leaders. Also, responsible for annual performance reviews, 9 box talent review, EEO-C responses, hiring and firing recommendations. Diversity and Including initiatives and creating policies/guidelines for the NSM organization. Respond to and resolve associate relations complaints, creating on-boarding plans for incoming leaders and providing 1:1 guidance and support to all levels of staff.
Select Accomplishments:
Reduced employee turnover by 30% in 6 months by implementing a retention strategy
Increased diversity hires by 10% in my first year
Reduced Sales Integrity terminations by 50% in my 2nd year
Directly supervised 4 Talent Acquisition team members across 3 states
Mentored several HR corporate employees
TRAVEL + LEISURE (WYNDHAM VACATION OWNERSHIP), Orlando, FL 03/2011 – 4/2022 REGIONAL HR DIRECTOR, (9/2016 – 4/2022)
Deliver HR support to over 600 associates and 60 leaders in the field. Partnered with Call Center leaders, corporate VP’s and Directors in a remote environment for over 2 years. Assess hiring needs and reduce attrition. Managed several HR Managers across 5 separate states. Very quickly saw gaps in leadership effectiveness and performance management and put policies in place to manage remote workers effectively during COVID. Advise leaders on annual performance process, merit, compensation recommendations, hiring decisions, termination conversations, internal transfers and promotions and fairness of pay. Responded to EEO-C claims and provided depositions for outside counsel on various lawsuits. Interview Director & above candidates to ensure we are following the company’s D&I initiatives. Travel with Regional Vice President to sites throughout the region. Select Accomplishments:
Reduced turnover by 35% in one quarter by introducing a development program for A-band associates
Saved the company hundreds of thousands of dollars by creating a downtime policy to prevent call center agents being off phones for an extended period of time but receiving full salary
Increased internal promotions of diverse candidates by 25% within the first year I was a Director
Created and implemented retention and stay bonus programs as well Resort Ops Special Incentive award programs
Created on-boarding programs locally that were later used to create global on-boarding initiatives
Directly supervised 4 HR Managers across 3 states HR MANAGER, (03/2011 – 10/2016)
Partnered with General Managers and Sales and Marketing leaders to reduce employee relations complaints, increase leadership engagement, improve employee morale and reduce turnover. Implemented safety training policies that reduced Workers Comp claims as well as getting employees back to work faster. Ensured OSHA compliance at field site. Administered FMLA and other LOA plans.
Responded to EEO claim, Workers comp cases, fielded question from the field, worked on sensitive employee complaints and conduct new hire on-boarding and training for all new field support. Select Accomplishments:
Only HR leader out of 130 to be selected and awarded President’s Count On Me award in 2014. LEGUM & NORMAN, ALEXANDRIA, VA 4/2007 – 6/2010
EMPLOYEE RELATIONS & RECRUITMENT MANAGER
Oversaw open enrollment, benefits administration, life and disability claims, family and medical leave, and workers’ compensation. Provided input on many company policies and procedures. Worked directly with HOA’s on employee relations issues and visited the managed properties in the DC Metro area on a regular basis. Managed the Benefits Coordinator, Payroll Coordinator, Recruiter and Payroll Coordinator. Reported directly to the President of the company. Select Accomplishments:
Saved the company $15k annual by moving the Washington Post online for job openings.
Created and implemented a successful quarterly employee recognition program with peer nominations
Received multiple awards over my tenure including Rookie of the Year and Employee of the Year CITY OF FREDERICKSBURG, FREDERICKSBURG, VA 5/2006 – 4/2007 PERSONNEL SPECIALIST
Direct line of contact for all City Government employees. Managed pension and retirement plans. Administered exams for local law enforcement and handled all sensitive employee relations issues. Was able to provide weekly workers’ comp and turnover reports directly to the City Manager and Assistant City Manager. Select Accomplishments:
First bi-lingual HR representative for the City
CRA INTERNATIONAL, WASHINGTON, DC 9/2005 – 5/2006
HR GENERALIST
Managed all undergraduate and graduate recruiting efforts with in-state/out-of-state universities. Established relationships with potential candidates and provided them an excellent on-boarding experience to their first job out of college. Wrote job descriptions and posted on several job boards. Full life-cycle recruiting. Select Accomplishments:
Rolled out a new performance management system to junior staff which helped to retain top talent and reduce turnover.
E DUCATION
NORTHERN VIRGINIA COMMUNITY COLLEGE
UNIVERSITY OF PHOENIX
C E RTIFICATIONS
CERTIFIED STRENGTHS COACH - GALLUP 34
EMERGENETICS CERTIFIED COACH
SHRM MEMBER
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