Social Media Customer Relations

Uendi Llace

Phone Number: 603-***-****

Email: *****.*****@**.*******.***

Linkedin: www.linkedin.com/in/uendi-llace

SKILLS:

• Proficient with SAP, Microsoft Offices, Google tools, Social Media, Adobe Acrobat, Zoom, SBRNet

• Time management, organization, goal setting, project multi-tasking, note taking

• Presentation creation, email development

• Collaboration, written/verbal communication, reliability, customer relations WORK EXPERIENCE:

EFI (Electronics for Imaging) Londonderry, NH

Stockroom Associate May 2023-Present

• Efficiently managed inventory operations by accurately preparing labels and barcodes for deliveries

• Ensured accuracy in inventory management by meticulously comparing packing slip information with CBG Purchase Orders

• Demonstrated proficiency in warehouse organization by placing materials in designated locations and updating barcode records in SAP

• Contributed to inventory accuracy by actively participating in cycle counts and physical inventory audits

TD Garden Legends Restaurant Boston, MA

Host March 2023-May 2023

• Maximized guest satisfaction by strategically managing seating arrangements, leveraging strong organizational skills and attention to detail

• Enhanced dining experiences through skillful coordination, effectively balancing server rotations and accommodating guest preferences

• Established a welcoming environment for guests upon their arrival, showcasing communication skills

Hannaford Manchester, NH

To-go Shopper/ Expeditor November 2021-September 2023

• Successfully facilitated the exchange of currency for goods through virtual payment processing

• Provided personalized shopping assistance to customers, optimizing efficiency by delivering requested groceries promptly at designated times

• Respected customers, and fulfilling their needs by using communication skills, resulting in customer satisfaction being increased by 40%

EDUCATION:

Suffolk University Sawyer Business School Boston, MA Bachelor of Science in Business Marketing, GPA: 3.93 Expected May 2026 Extracurricular Activities: Suffolk University Billiards Club Social Media Manager Honors: Dean's List, Honors Student

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