Tone Thompson
Ambler, PA *****
****************@*****.***
Work Experience
Special Education Paraprofessional
Substitute Teacher Service - Aston Mills, PA
October 2023 to Present
Assisting students with daily schooling assignments. Students with IEPS, disabilities, or behavioral. Administrative work, mailing/ filing documents
Customer Service Representative
Sitel Group - Sumter, SC
March 2022 to May 2023
Customer service agent, Assisting with banking needs, credit cards, open/close accounts (call center- incoming calls )
Data recording
Phone etiquette
Written and verbal communication
Administrative work, mailing/filing documents
PCA Personal Care Assistant/CNA
General Healthcare Resources, Inc. - Norristown, PA January 2020 to December 2021
Assisting students and clients with daily activities (home and school work) Medical terminology
Delivery Driver
DoorDash - Philadelphia, PA
January 2018 to February 2021
Delivering food orders & catering
Home Health Aide
Complete Care - King of Prussia, PA
June 2019 to September 2020
Assisting in ADL’s, dressing, meal prep, and medication reminders. Home Health Aide
Like family we care - Philadelphia, PA
July 2018 to May 2019
I would help with ADL’s and IDL’s. Appointment, preparation of meals and medicine. Cashier/Customer Service
Walmart - East Norriton, PA
August 2017 to June 2018
Processing money grams, transactions, and returns
Education
Some college in Tax
H & R Block - Remote
February 2024 to March 2024
CERTIFICATE in Nursing assistant
Dolten academy of science - Norristown, PA
October 2019 to December 2019
Skills
• Medication Administration
• Medical Records
• Computer Skills
• Vital Signs
• Home Care
• EMR Systems
• Meal Preparation
• Medical Office Experience
• Delivery Driver Experience
• Caregiving
• Venipuncture
• Anatomy Knowledge
• Senior Care
• Catering
• Phlebotomy
• Patient Care
• Customer service
• Vital signs
• Medical records
• Cash handling
• Cash register
• Anatomy knowledge
• Hospitality
• Childcare
• Teaching
• Special education
• Driving
• Organizational skills
• Customer support
• Microsoft Office
• Communication skills
• Computer skills
• Microsoft Word
• Fair Housing regulations
• Google Suite
• Time management
• English
• Recruiting
• Human resources
• Phone etiquette
• Supervising experience
• Medical administrative support
• OSHA
• Marketing
• Filing
• Medical terminology
• Medical office experience
• Bilingual
• Nannying
• Infant care
• Toddler care
Certifications and Licenses
AED Certification
CNA
Driver's License
BLS Certification
CPR Certification