Customer Service Sales Coordinator

Kristi Bolton

*** * ********* **. ******, Ms. ***40 601-***-**** *********@*****.***

Objective

I am a highly skilled and very particular about my work. I am very driven and eager to learn and always open to new experiences and learning from different influential people. I am always up to a challenge and I have always taken the initiative to do things my way if it works best. I always try to help people help me and working together as a team. I am a very versatile person who wants to grow and develop my skills and knowledge. Some of my core qualifications are a sense of urgency, paying attention to detail, dependability, integrity and ethics, influence, and accountability. I am also good at decision making and problem solving, stress tolerance/adaptability, multi-tasking and planning and also, time management. I am also very good at delegation, interpersonal skills, listening, sociability and teamwork.

Education

University of Phoenix Online

Bachelor of Science 2013

Healthcare Administration

Jones County Junior College Ellisville, Ms.

Associates Degree 2005

Liberal Arts

R.H. Watkins Highschool Laurel, Ms.

Diploma 2000

General Studies

Experience

April 2010-Present

Install Sales Coordinator Lowe's Home Improvement Laurel, Ms.

I was a lumber cashier for 3 years that provided excellent customer service. I moved up to being a Proservice associate where I reviewed files on the computer to ensure what orders were sold. I also followed up on all quotes within 24 hours. I also opened business accounts that required credit approval and also evaluating appropriateness of commercial accounts. From there I moved on to be a customer service associate on the sales floor in the hardware department. I changed locks for customers and provided excellent customer service by being knowledgeable on products and answering any and all questions by taking them to areas of the store and walking them through projects when necessary. I also cut glass for customers and ensured good housekeeping standards were in place. I have been the install sales coordinator for 3 years now and I am currently in that role. I coordinate between the sales specialist and the installers and I also make sure all communication is done properly from the sales people here at the store to installers and customers. This job requires me to be in all areas of the store to make sure everything is handled smoothly and efficiently. Being in this position also requires me to train others on install projects as well.

May 2007-October 2011

Internal Assembly Howard Industries Laurel, Ms.

I hooked wires to a switch and also loaded the oven. Keyed tickets in to the computer to track units. I quickly became a crew leader.

Awards & Acknowledgements

I was the lead on the Voice Team Committee and I am involved in a Mentoring Program I also organize Proservice Appreciation events

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