Customer Service Child Care

Anita Eriksen

Jamestown, NY ***** 716-***-**** ***********@*****.***

Summary

Highly motivated and dependable individual with experience in child care and office work. Excellent communicator dedicated to offering excellent customer service skills and providing a safe caring environment.

Skills

νChild Care

νCare & Safety

νMonitoring

νMicrosoft Office

νQuickBooks

νScheduling

νData Entry

νCommunication

νOrganization

νCustomer Service

νCPR

νFood Preparation

Experience

Chautauqua Opportunities – Jamestown, NY 02/2023 to 11/2023

Pre K Teacher

νTaught basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.

νEstablished and enforce rules for behavior, and procedures for maintaining order.

νOrganized and lead activities designed to promote physical, mental and social development, such as games.

νObserved and evaluated children's performance, behavior, social development, and physical health.

νAttended to children's basic needs by feeding them, dressing them, and changing their diapers.

νCommunicated with parents to provide a safe caring environment.

Self Employed – Jamestown, NY 2020 to 2022

Home Health Aide

νAssisted with daily living activities such as feeding, bathing, dressing, ambulation, and toileting.

νPerformed housekeeping. Laundry and ran errands when needed.

νMonitored resident’s conditions, communicated with hospice, and provided companionship.

Catholic Charities – Jamestown, NY 2020

Secretary

νGreeted visitors and clients in a welcoming manner.

νOperated voicemail messaging system, multi-line phone system, and directed calls to necessary staff if needed.

νCompleted basic bookkeeping and data entry.

AVI Food Systems – Falconer, NY 2018 to 2019

Dining and Vending Representative

νSet up salad bar, hot wells, and assisted with catering for special events.

νCashed out employees and made accurate change; completed paperwork, deposits in absence of supervisor.

νCleaned dining area, Washed dishes, locked up cabinets, and threw away left over food.

νFilled vending machines and collected money daily.

νChecked machines to ensure working properly, cleaned machines and inventoried food for expiration dates.

Self Employed – Jamestown, NY 2014 to 2018

Child Care Provider

νResponsible for the supervision of children and maintained attendance records and files on each child.

νInstructed children at appropriate level.

νPrepared meals and snacks, changed diapers, work with parent on potty training.

νPlayed games, took children on walks, and involved children in activities pertaining to holiday season.

Education & Certificates

Jamestown Community College – Jamestown, NY Associates Degree in Applied Science Early Childhood Development

Certificate in Early Childhood Development

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