Roselynn Anunciacion
Cell:213-***-**** Email: ****************@*****.***
**** **** **. ***** ****, CA 90621
EDUCATION AND TRAINING
Health Career Center Front January 2023
Certified Nursing Assistant
Walter Jay, M.D., Los Angeles CA November 2008
Vocational Nursing
Marian Health Career College, Los Angeles CA December 2001 Certified Nursing Assistant
Far Eastern University, Manila Philippines 1985
Undergraduate - Business Management
WORK EXPERIENCE
VXI Global Solutions - LLC, Los Angeles CA August 2009-December 2019 Customer Service Associate
• Delivered fast, friendly, and acknowledgeable service for routine questions and service complaints
• Educated customers on special pricing opportunities and company offerings
• Customer correspondence in CRM to track requests, problems and provide solutions Communication (Affiliate to MCI World.Com), Los Angeles CA January 1998-2007 Pic Freeze Analyst
• Conducted tests to validate compatibility with various programs, hardwares, and operating systems
• Deployed trouble shooting procedures for equipment malfunctions and operator errors
• Reported audit results to inform stakeholders of areas that require improvement Westlake Convalescent, Los Angeles CA July - December 2001 Certified Nursing Assistant
• Monitor and documented vital signs and patient behavior
• Repositioned patient every 2 hours
• Assisted patient with everyday needs
City of Angels, Los Angeles CA January 2002-December 2005 Certified Nursing Assistant
• Assisted patients with mobility needs within the clinic
• Reported any abnormalities or patient concerns to nurses
• Help patients eat and ensure they take medications SKILLS
• Medical assisting
• Patient safety
• Direct patient care
• Time management
• Adaptability