Customer Service Delivery Driver

**/**/**** ***** - ****** Staten Resume

https://mail.google.com/mail/u/0/?ik=5a40c09d25&view=pt&search=all&permmsgid=msg-a%3Ar-5062711179728534418&simpl=msg-a%3Ar-5062711179728534418 1/2 Dwayne <****************@*****.***>

Dwayne Staten Resume

D'natural <****************@*****.***> Fri, Nov 18, 2022 at 9:36 AM To: Dwayne <****************@*****.***>

Dwayne Staten Resume

8710 Lancaster Gate Rd, Fredericksburg VA 22408 Cell 540-***-**** Spouse Cell540-***-**** ****************@*****.***

Summary

Maintenance professional with 10+ years experience. Extensive background in HVAC, Painting, Apartment/Home appliance maintenance and repair.

Skills

Dependable independent worker Troubleshooting

Customer service skills

Good at following instructions Consistent work history Team player

Proficiency with mechanical and electric tools

Accomplishments

Equipment Maintenance

Performed routine maintenance on equipment on as-needed basis. Product Inspection

Inspected products to ensure highest quality.

Machine Repair

Detected machine malfunctions and problem-solved accordingly. Repaired, maintained and replaced parts on dies.

Experience

Brittany Commons

Painter/Maintenance

Painting

HVAC

Appliance maintenance and repair Household maintenance and repair Fredericksburg, VA

Responsible for day to day maintenance of property including work orders for apartment/appliance maintenance and repair, routine preventative/safety maintenance as well as painting interior/exterior /accent walls

Processed work orders and prioritized jobs.Planned work and determined appropriate tools and 11/18/2022 Gmail - Dwayne Staten Resume

https://mail.google.com/mail/u/0/?ik=5a40c09d25&view=pt&search=all&permmsgid=msg-a%3Ar-5062711179728534418&simpl=msg-a%3Ar-5062711179728534418 2/2 equipment.Exceeded customer product expectations by maintaining equipment to product quality products.Responsible for promoting safe and clean working environment.Reviewed work orders and communicated with prior shift to assess work needs for the day.Took care of facility equipment, grounds, roads and fences.Used hand tools to mount, install, and secure tools.Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions. English Oaks Senior Apartment Community July 2008 to July 2010 Maintenance Supervisor

Stafford, VA

Completed all repairs and maintenance work to company standards.Counted and verified orders picked to ensure accuracy.Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.Exceeded customer product expectations by maintaining equipment to product quality products.Planned work and determined appropriate tools and equipment.Processed work orders and prioritized jobs. August 2010 to 2015

Worked for Cintas from 2015-2018

Job description:Delivery Driver

Hercules Management July 2006 to July 2008

Maintenance

Fredericksburg, VA

Responsible for property management including all routine/emergent/preventative maintenance.Reviewed work orders and communicated with prior shifts to access work needs for that particular day.Responsible for promoting safe and clean working environment.Processed work orders and prioritized jobs. Education and Training

Ferris State University 2006 Certification: HVAC Refrigerant Transition and Recovery Lynchburg, MI, United States

Certification No: 000349194

Certified as a Type I and Type II

Randolph Henry High School 1990 High School Diploma: Business Charlotte Court House, VA, United States

Seven Hills Prep College Select One: Music Lynchburg, VA, United States

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