Customer Service Retail Sales
Resume:
Shawn Reyes
Shawn Reyes
P.O. Box ****
Kamuela, HI 96743
*********@*****.***
● Experienced in all aspects of customer service and retail sales
● Ability to achieve sales goals
● Capable of building relationships with
accounts/management
● Adaptive and flexible
● Creative problem solver
● Demonstrated supervisory skills developed through extensive experience in retail sales and
merchandising
● Reliable with a strong work ethic
Experience Foodland Hawaii - Assistant Store Director 2018 - present
Responsible for supporting the Store Manager in the daily business operations
Supervising employees
Communicating with and helping customers
Coordinate with vendors on ordering and product
management
Process merchandise orders and ensure proper delivery Manage all cash intake, register operations and associated office clerks
Responsible for ensuring store is merchandised and up to company standards
Frito Lay, Inc. - Route Sales Representative
2010 - 2018
Write orders and transmit via handheld computer.
Ensure target sales goals are met.
Set up promotional displays and coordinate with store management to ensure proper placement and stock levels are met.
Analyze situations and accurately take action to ensure company standards are met.
Collect and chart statistical data and calculate mathematical equations related to sales and projections.
Ensure proper use of mechanical equipment such as hand trucks and ramps.
Maintain favorable relationships with accounts/store management and personnel.
Responsible for selling and merchandising Frito-Lay's complete line of products to existing and new accounts while driving a Frito-Lay CDL - regulated truck.
Manage merchandise on the sales floor and in back-stock and prepare merchandise for delivery/return to the distribution center.
Home Depot - Inventory Management Associate
2008 - 2010
Responsible for checking in inventory, maintaining merchandise, completing the proper control reports, and contributing to sales growth.
Timely and accurate fulfillment of daily replenishment orders. Properly place daily replenishment and orders averaging $100,000.00 per week and ensure accurate inventory.
Monitor and adjust inventory levels on an ongoing basis to maintain the proper levels of inventory.
Maintain a clean and professional department.
Communicate with the department manager about product stocking levels and seasonal fluctuations to ensure there are no outages.
Times Supermarket - Grocery Clerk
2008 - 2010
Maintain merchandise throughout the grocery department. Assist customers as needed and provide excellent customer service.
Perform cashiering duties as needed and ensure proper cash-handling procedures.
Star Markets, Ltd. - Department Head
2003 - 2008
Ensure proper ordering and maintain merchandise levels for the chilled and frozen foods department.
Routinely monitor products to maintain freshness and quality control standards
Manage department sales and exceed sales goals.
Manage team and ensure proper standards and procedures are maintained.
Create schedules for the department.
Manage relationships with vendors and ensure proper deliveries and transfers.
Receive deliveries and ensure accuracy of inventory. Provide excellent customer service.
Star Markets, Ltd. - Produce Clerk
1990 - 2003
Provide proper handling and preparation of produce and ensure produce is presented and displayed according to company standards.
Routinely check and rotate displays and products to ensure freshness and maintain quality standards.
Work with produce vendors to ensure proper orders, delivery and quality of produce.
Provide customer service and offer customers samples. Perform cashiering duties as needed and ensure proper cash-handling procedures.
Education
Honolulu Community College
Liberal Arts
References
Carl Okamoto
Department of Education
Heather Murashige
Salt Lake Elementary
Darin Nakada
U.S. Postal Service
Contact this candidate