Supply Chain Customer Support

Anmolpreet Kaur

*** ****** ******** **** *****:********************@*****.***

Winnipeg, MB Phone: 204-***-****

College Student currently pursuing Education in Logistics and Supply Chain Management. Possess excellent communication and mentorship skills gained through volunteer and work experience.

EDUCATION

High School Diploma- Royal Convent School, India

Logistics and Supply Chain Management Diploma - Robertson College, Winnipeg

EMPLOYMENT HISTORY

04/24-Present- Cashier & Customer Service, Rona (Home & Garden)

Provides extensive customer assistance while on duty

Maintains cash register with high accuracy

Have an extensive knowledge of zebra device and MMS inventory systems

Recognized as employee of month for friendly attitude as provided by customers in feedback surveys

09/23- 04/24- Cashier & Merchandiser, Shoppers Drug Mart

Facilitated in-store communication to effectively provide customer support.

Organized and facing the store efficiently ensuring an easy access to the products.

Worked on cash register and managed the customer support excellently.

Used effective communication skills to provide the customers with best possible services.

09/22 – 03/23- Receptionist, Macro Global Ielts Center

•Greeted customers and clients as they entered the building.

•Answered inquiries/questions in person and over the phone.

•Maintained logbooks, including sign-in/out logs.

•Managed credit card and cash transactions.

•Sorted and delivered daily incoming mail and prepared outgoing mail.

•Booked appointments and managed staff schedules.

•Managed and created client files.

•Provided one on one coaching to clients when required.

SKILLS

•Teamwork • Time Management skills

•Adaptability • Interpersonal skills

•Effective communication skills • Active listening skills

•Creative thinking skills • Problem-solving skills

•Decision-making skills • Leadership skills

VOLUNTEER EXPERIENCE

01/22- 06/22- Tutor, Royal Convent School

•Conducted one-on-one tutoring sessions for elementary-age students in various subjects.

•Created a tracking system for students’ tasks and homework.

•Assisted students with homework and exam preparation.

•Planned events and extra-curricular activities for after-school program.

•Observed, monitored, and assessed students’ performance, and created monthly progress reports for parents and teachers.

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