Customer Service Quality Control
Resume:
**** ******** ** ****** ****, New Jersey *****
**.*******@*****.***
VERONICA RIOS
Summary
Experienced goal-oriented individual with years of experience in the customer service area. A demonstrated history of working with customers to resolve various solutions. Am passionate and determined to exceed company targets and clients’ goals, along with being a team player. Committed to assisting clients for the long-term by diligently assisting them with resolving their needs and being successful.
SKILLS
Microsoft word, Microsoft excel, conflict resolution, Bilingual (English/Spanish)
Ability to work under pressure, self-defense tactics
Self-motivation and soft skills and hard skills
Leadership, Time management, organizational skills, team work
WORK HISTORY
G4S
October 2019 – present
SCALE OPERATOR, EMR CAMDEN, NJ
March 2017-June 2018
QUALITY CONTROL, MELITA USA, CHERRY HILL, NJ
Jan 2017-March 2017
EDUCATION
LEGAL OFFICE TECH, HARRIS SCHOOL OF BUSINESS, CHERRY HILL, NJ
2012-2013
HIGH SCHOOL DIPLOMA, PENNSAUKEN NJ, 08110
2006-2010
LICENSE/CERTIFICATIONS
Basic Auto Driver’s License
S.O.R.A License
Security Officer Certification
References Available upon request
Contact this candidate