Substitute Teacher Medical Biller

Ebony Nakee Dawson

318-***-**** ************@*****.***

• Receptionist • Transcriptionist • Call Agent • Medical Biller • Translator • Tutor

Education

Earned a bachelor’s degree at LSU-Shreveport in political science on May 17th, 2015

Earned a certificate in medical transcription editing from CareerStep in November 2021

Earned a bartender certificate from ABC Bartending school in April 2022

Employment

1.Full time Substitute Teacher for the Dallas-Fort Worth area in Texas under Scoot Education and Dallas ISD (January 2023 – present) Substitute teach the students when the regular teacher is out for the day. I do things like taking attendance, supervising, and tutoring.

2.Full time Substitute Teacher for Caddo Parish and Bossier Parish School Board (August 2018 – January 2023) Substitute teach the students when the regular teacher is out for the day. I do things like taking attendance, supervising, and tutoring.

3.Doordash and Grubhub (January 2019 – present) Drive around the DFW area in Texas making food deliveries.

4.Seasonal Forehead temp checker (August 2020 – March 2022) During Covid times, I would monitor people’s foreheads when entering certain buildings in Shreveport, LA.

5.Seasonal Associate for 2020 Census Bureau (March 2020 – July 2020) Do administrative work like making phone calls, screening people, trying to see if people in the area of Shreveport, LA were interested in working with the Census Bureau at least temporarily.

6.Pathology Resource Network (January 2014 – August 2018)

Customer Service Representative/Phone Banker – it is my responsibility to assist our patients in any way necessary. I answer/return the patients’ phone calls and give them a better understanding of their accounts with us; file our medical charges/services using the patients’ medical insurance information; take credit/debit card payments from patients over the phone; correct the accounts when they call in and whenever a mistake is noticed; mail off medical insurance appeal letters and account summaries to their addresses and sometimes to insurance companies; update their current mailing addresses; fax and make copies of important documents; help all patients who only speak Spanish when needing to understand their accounts with us; communicate and collaborate with my colleagues; maintain great listening and public speaking skills; maintain a clean area in and around my cubicle; stay organized; always arrive to work on time, and finish all important tasks within a timely manner.

Most recent academic achievements

Earned a 120 hour TESOL certificate, a How to Create Income Generating Online Courses certificate, a Personal Assistance certificate, and a building self-confidence certificate all from the online International Open Academy

Software Skills

MS Word Adobe

Access, Excel Type 50 words per minute

PowerPoint, Quickbooks

Misc Experience

Professional, public speaking skills, great listener, organized, quick learner, and team-oriented.

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