Customer Service Data Entry
Resume:
Ina Johnson
*** ****** ***** **, ********* Corners, Georgia, 30092, US
***********@*****.***
An expert in facilitating training initiatives, orientation and onboarding, top talent acquisition support, regulatory compliance, benefits administration, risk management, staff coaching, operational planning, diversity, and employee relations.
Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
Customer service expert with 10+ years of experience resolving account and service issues Data analysis
Data Management
Order fulfillment
Multi-line phone talent
Customer service
Data entry
Quick learner
Receiving support
Good listening skills
High School - 1992
Austin College & Career Academy High School - Chicago, IL Customer Service Representative - October, 2020 to Present Americold Logistics - Atlanta, Ga
Kept accurate and current customer account data with manual form processing and digital information updates.
Kept the receiving area clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement.
Provided a superior customer experience in order to build a loyal customer base. Senior Team Leader - May, 2009 to March, 2019
Target - Peachtree Corners, GA
Followed strict customer service, merchandising, and operational safety guidelines. Was in charge of inventories and stock, as well as keeping meticulous records of inventory usage and sales.
Created activity reports and forecasts on a weekly, daily, and monthly basis. Professional Summary
Skills
Education
Work History
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