Software Development Business Analysis

SUMMARY OF QUALIFICATIONS

To obtain a challenging full-time position that utilizes strong software skills and helps in career growth. Hope to utilize inquisitive nature, strong work ethic and passion for technology to save employer time and money while leveraging this experience to quench thirst for knowledge, challenge and growth.

Over TEN years of diversified experience in Business Analysis, Testing, Reporting, product implementations, software development, product implementations, support, delivery and training.

Has excellent work experience in Automation Testing in Banking, Health Care Domains, Client Server, Web Based Applications and cloud technology.

Experience in working with open source tools Selenium (Selenium Web Driver), JUnit, Eclipse and preparation of Automation test framework.

Firm knowledge of different phases of Software Testing and Software Development Life Cycle (SDLC) including Agile Methodology and Waterfall.

Proficient skills in Business Analysis, Data Analysis, Requirement Analysis, Business Modeling and Use Case Development using UML methodology.

Diversified experience in Manual Testing, Automated Testing, Functionality testing, Smoke testing, Regression testing, System Testing, Black-Box testing, Integration testing and User Acceptance testing (UAT) and Ad-hoc testing.

Extensive experience in reviewing and analyzing FRS (Functional requirement specifications) and writing detailed Test Plans, Test Cases and Test Scripts.

Experience in Analysis of Software Requirement Specifications and development of Test plans, Test Scripts, Test Scenarios, Test cases based on the Business Requirements Specification (BRS) and System Requirements and executing them.

Extensively involved in tracking test coverage and Test Metrics document preparation.

Proven experience in Defect Tracking using Test Director/Quality Center.

Extensively worked on backend testing and has a very good knowledge of writing and executing complex SQL queries to verify the data.

Proficient in MS-Office Suite (like MS-Access, MS-Excel, MS-word, MS Visio and PowerPoint).

Proven Quick learner and Good team player with excellent written and verbal communication. Ability to handle multiple tasks and work independently as well as in a team.

Good interaction skills with developers, managers and team members to co-ordinate job tasks.

Used SOAP UI tool to test SOA based architecture application to test SOAP services and REST API. Used Page Object Model (POM), UI Mapping, Selenium Manager, Data Driven using CSV, CSS Selectors as a part of Framework.

Reviewed database test cases according to assigned Requirements to validate reports by retrieving data with complex SQL queries from Oracle database.

Actively involved in various phases of Software Development Life Cycles (SDLC) process.

Testing, Regression Testing, User Acceptance Testing, Backend Testing and Post Production

Support.

Experience working in diverse projects like Product Conversions, Migrations, New Product launches and Functional Enhancements.

Experience in various software methodologies like Agile (Scrum) and Waterfall models.

Experience in Adobe Experience Manager (AEM) testing.

Experienced with cross-browser, cross-platform and mobile device testing.

Extensive knowledge in Retail Domain especially in Pre-purchase, Support and Ecommerce sections of Website.

Excellent experience in test strategy formulation, test plan preparation, test script

Preparation and test execution.

Experience in Bug tracking tools such as JIRA, HP QC and Bugzilla.

Good working knowledge in project estimation, risk management and weekly status report.

Experience in providing project implementation support.

Experience in documenting and defining testing process, and authoring guides.

Good understanding on all types of operating systems [UNIX, Linux and Windows]

Responsible for Functionality testing, Smoke Testing, Regression testing and facilitating UAT with business team along with client’s business analysts

Expertise in Manual Testing covering width and depth of a given business process.

Involved in writing SQL queries and sub queries for retrieving data from the database.

Extensive experience in reviewing and analysing Business Requirements and creating Test Cases, Test Scripts, Test Estimation & Requirement Traceability Matrix.

Ability to adapt to new environment quickly, strong team player, good communication, good analytical and computation skills, enthusiastic learner, confident, sincere and committed.

Ability to work independently and as excellent team player with very good communication skills and leadership qualities

Experienced in working with various vendor teams, developing interactive relationships with business and IT colleagues, having a thorough understanding of the constraints, needs, and perspectives of both the business users and the technical team

Strong problem solving and analytical skills, with profound ability to prioritize and multi task goals in order to meet the time requirements.

Experienced in guiding and mentoring team members with product knowledge and business processes.

Strong work ethic, taking ownership of all duties and responsibilities and meeting management objective.

TECHNICAL SKILL

Languages: C, C++, Java, JavaScript, SQL, PL/SQL, VB Script.

Framework: Selenium Web driver, ATP (Quick Test Professional), TestNG.

Bug Reporting: Mercury Test Director 8.0, Rational Clear Quest, Star, CVS, HP Quality Center11.00, JIRA and Bugzilla.

Databases: Oracle 9i/10g/11g, SQL Server 2005/2008.

ETL Tools: Informatics Power Center 8/7.1.2/5.1.1/5.0., Ab initio (2.14/2.15), SAS 9.3.

Database Tools: SQL Navigator 4.0.

Web Design: HTML, XML, Java, VBScript.

Testing Tools: Win Runner 8.2, QTP9.2, Postman.

Reporting Tools: Crystal Reports 10.0/XI R2\, Jasper Reports, Pentaho.

Version Control System: SVN, GIT.

IDE: Eclipse.

Performance: New Relic.

PROFESSIONAL EXPERIENCE

Samsung, Ridgefield, NJ Mar 15 - Present

QA Analyst, Software Automation Development Engineer

Samsung Online is online portal where user can browse, view details, purchase all Samsung products like Phones, TV, Tablet, Accessories etc.

Responsibilities:

Designed and implemented different automation frameworks from scratch in Page Objects Framework, Keyword Driven Framework, Data Driven Framework and Hybrid Framework for different projects.

Expertise in Selenium Automation using Selenium Web Driver, Selenium Grid, Java, TestNG and Maven.

Maintained Selenium and Java Automation code and resources in source controls like GIT, SVN over the time for improvements and new features.

Proven ability in developing BDD scripts with Cucumber and writing Step Definitions for behavior.

Automated the Chabot, ensuring the API service responds to the user request.

Followed Agile Methodologies – Scrum meetings which included sprint planning, daily standups, and sprint review.

Experienced in Preparation of Test Strategy, Test Plan, Requirement Analysis, and Effort Estimation, Designing Test Scenarios and Test Case and Reviewing Test Cases.

Good Experience in testing REST services using Postman

Used Jira for stories life cycle and bug tracking. Project Description: Samsung.com projects that includes Shop site and Support re-design developed on AEM

Led & managed quality assurance efforts for high visible Samsung.com projects such as Shop site re-design project phase 1 & 2, Support re-design project developed on AEM.

Designed process flow and testing strategy for new features on Samsung.com including proprietary CMS system as well as front-end validation.

Created, prioritized and tracked user stories in JIRA as per the business needs, lead scrum meetings

Coordinated & tested weekly bug fixes & new enhancements.

Testing author configurations and UI display of AEM components, templates as per the

Requirements; as well as testing workflows, tagging, user permissions as per the business requirements.

Authoring pages with different developed components and testing in both author and publish environments with providing digital content as per the style guides.

Provide updated and accurate status of testing to project management through status reports and meetings.

Testing API services using Postman and Build deployments using Jenkins for testing.

Provide keen oversight to defects from point of discovery through resolution and business.

Sign-off in partnership with business stakeholders and project management to record, prioritize, implement, and retest fixes for reported defects within deadline-driven environment.

Prepared Test Plan, Test Scenarios and Test Cases and documented them in JIRA.

Responsible for GUI and functional testing.

Performed testing on backend transactions in database using SQL queries.

Coordinated & led User Acceptance Testing with business users.

Participated in content authoring and validation on content in staging and production

Environment and regression testing on cross-browser, cross-platform and mobile devices.

ConnectiveRX, Whippany, NJ May 14 – Mar 15

QA Analyst

Trusted by generations of healthcare providers, PDR delivers innovative health knowledge products and services that support prescribing decisions and patient adherence to improve health. As a leading provider of behavior-based prescription management programs, PDR provides event-driven and clinically relevant healthcare messaging through its patented process that improves patient compliance and outcomes, while preserving privacy. This network is made up of e-prescribing, electronic medical record (EMR), and electronic health record (EHR) applications, chain and independent pharmacies, and sponsors of healthcare-related education such as pharmaceutical manufacturers, health plans, payers, and pharmacy benefit managers

Responsibilities:

Designed and Developed Selenium Test Framework.

Wrote and executed automated test cases using Selenium Web Driver to automate manual testing solutions.

Implemented wide range of UI functional testing with Key Word Driven and Data Driven framework for Selenium.

Involved in Selenium Automation using Web Driver and Server.

Used Web debugging tools such as firebug, firepath and xpather to locate elements.

Worked on creating test case for Object -driven framework for selenium Web Driver.

Involved in automating test cases using Selenium Web Driver with TestNG.

Used build tool Maven to generate test report.

Used Selenium Web Driver API to automate tests on cross browser and cross platform environment.

Performed Web testing for checking page contents, broken links, Web objects, frames and tables using selenium.

Used SQL to validate the data in Oracle Database.

Used SOAP UI tool to test SOA based architecture application to test SOAP services & REST API. Used Page Object Model, UI Mapping, CSS Selectors as a part of Framework.

Performed SOA / Web services testing using SOAP UI, wrote adaptors to test / invoke Web services.

Reviewed database test cases according to assigned Requirements to validate reports by retrieving data with complex SQL queries from Oracle database.

Environment: Mobile testing, IOS android, keynote, test flight, .Net application testing, Database Testing, SSIS package validation, log verification, Selenium Webdriver, JIRA, Stash, Confluence, Postman (API Testing - JSON) HP ALM, Jenkins.

Bank of America, MA Jan 13 - Apr 14

QA Analyst

Bank of America is one of the world's leading financial institutions, which serve individuals, small and middle market businesses, large corporations and governments around the world, with a full range of banking, investment, financial and risk management products and services.

Responsibilities:

Analyzed system specifications and business requirements for Web-based applications.

Worked closely with Project Manager and Business Analyst to create test cases and test scenarios.

Participated in daily Scrum Stand-ups for QA updates and defect status.

Escalated defects to developers to resolve the issue in order to provide bug free product to the client.

Performed User Acceptance Testing to evaluate the system compliance with the business requirements and

Ensured all the functional user stories in scope for testing for each release are pulled from JIRA.

Created and managed the "UAT Progress Tracking" spreadsheet to track the testing progress against each user story.

Ensured wider test coverage is provided to each epic/user stories in scope for testing.

Managed and coordinated the creation of high level test scenarios and detailed test scripts.

Ensured internal testing standards are adhered to by the team.

Ensured BA sign-offs are obtained for all the test scenarios.

Ensured production like scenarios are incorporated in testing.

Managed defects on a regular basis and ensured their resolution.

Ensured defect prioritized for fix in a particular release are resolved within the agreed schedule.

Planned and coordinated the end user tester training sessions prior to test execution for each release.

Kept end user updated on any planned/un-planned.

Notified end users on test suspension and resumption. Discussed and triaged defects raised in Regression and UAT/EUT on a daily basis throughout the test execution phase, involving technology, BAs and the Product Owner.

Attended weekly defect report meetings and presented progress reports.

Environment: HP ALM, Jira, MS Office, IE, Mozilla Firefox.

Maximus IT Solutions, Hyderabad, India Dec 10 - May 12

Application Test Engineer

“Hospital Management System (HMS)” project is centralized database provided to hospitals in which one can capture consolidated information about any number of patient’s general ledger, medical records, and clinical trials and also enables direct access to the detailed patient demographics. Hospital Management System can receive prescription requests from a variety of sources: directly from a patient, called in from a physician, or through email. The system lets the pharmacy process the prescription in an efficient and quality-controlled workflow.

Responsibilities:

Created regression and project scripts

Preparing queries for manual team for monthly changes and data finding.

Implementing and testing monthly changes.

Regression checks execution for multiple QA Cycles.

Implementing the new changes and publishing the testing report on a weekly basis for dental, vision, life and disability insurance applications.

Modified/updated tests to accommodate new change requests to test executions for several business scenarios in vision and dental insurance.

Updated and maintained all process, best practices and metrics documents (bi-weekly, monthly and quarterly).

Tracked and advised process changes for better automation coverage for many test cases from automation regression view point.

Extensively performed Functional, Regression, User Acceptance Testing, data driven testing, System and End-End Testing

Successfully identified, analyzed, and documented defects, questionable functions, errors, and inconsistencies in application functions, outputs, online screens, and content

Created test plans and manual test cases.

Conducted Regression & Functional testing.

Querying the database using SQL to check for successful transactions

Identified, documented and tracked defects.

Extensively used SQL commands for data check in the database

Created SQL scripts for executing the database queries

Environment: Mercury Quality Center, SQL, Internet Explorer.

EDUCATION

Bachelor’s Degree in Computer Science and Engineering

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