Customer Service Medical Records
Resume:
**********@*****.***
Ocoee, FL ****1
Skills
+ FLUENT IN Spanish and
English
+ Communication
+ Problem-Solving
+ Attention to Detail
+ Veterinary Medical Records
Software
+ Filling Prescriptions
+ Payment Processing
+ Teamwork and Collaboration
+ Educating Owners
+ Record Request Management
+ Discharging Patients
+ Relationship Building
+ Appointment Scheduling
+ Recordkeeping
+ Customer Service
+ Inventory Management
+ Lab Work Documentation
+ Customer interaction
+ Appointment Setting
+ Confidentiality
+ Marketing support
+ Follow-up calls
+ Reception Area Maintenance
+ Telephone Etiquette
+ Animal Handling
+ Telephone management
+ File Organization
+ Client Relations
+ Schedule Coordination
+ Effective Multitasking
+ Documenting Medical Histories
+ Veterinary standards and
procedures
Education And Training
Veterinarian Assisting
Ashworth College
Norcross, GA.
Bridget Lopez
Lorenzo
Summary
Friendly Veterinary Receptionist with a love of animals and a strong
work ethic. Committed to working as part of an amazing office team.
Enthusiastic animal care professional successful at managing various
responsibilities in fast-paced settings. Offers well-developed skills in
organization, time management and relationship-building. Calm in
crises with skills to reassure owners and provide urgent care.
Personable Front Desk Medical Receptionist skilled at facilitating
patient appointments. Delivers top-notch service and support and
works well under pressure. Expert in diffusing conflicts and solving
patient or staff problems.
Experience
None Yet - Never Worked Before
+ Promoted high customer satisfaction by resolving problems with
knowledgeable and friendly service.
+ Understood and followed oral and written directions.
+ Worked successfully with diverse group of coworkers to
accomplish goals and address issues related to our products and
services.
Demonstrated leadership by making improvements to work
processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service
goals.
Identified needs of customers promptly and efficiently.
Planned and completed group projects, working smoothly with
others.
Assisted with customer requests and answered questions to
improve satisfaction.
Maintained updated knowledge through continuing education and
advanced training.
Provided excellent service and attention to customers when face-to-
face or through phone conversations.
Approached customers and engaged in conversation through use of
effective interpersonal and people skills.
Displayed strong telephone etiquette, effectively handling difficult
calls.
Motivated and encouraged team members to communicate more
openly and constructively with each other.
Exceeded customer satisfaction by finding creative solutions to
problems.
Recognized by management for providing exceptional customer
service.
* Collaborated with others to discuss new opportunities.
Contact this candidate