Customer Service, Retail
Resume:
NATASHA L. JONES
Laurel, MD *******@*****.***
PROFESSIONAL EXPERIENCE
KINDERCARE Dec 2023-June 2023
Teacher, Laurel MD
●Maintained accurate records on individual children, including daily observations, information about activities, and meals served.
●Developed and maintained positive relationships with children and families.
●Implemented behavioral and positive reinforcement methods to ensure children’s safety and welfare.
MCDONALD’S Mar 2018-May 2021
Crew Person/ Crew Trainer, Hanover, MD
Accepted the responsibilities for the following duties:
●Accurately operated cash register to process customer payments.
●Set and enforce performance and service standards to keep a consistent, high-quality environment devoted to customer satisfactions.
●Responsible for training employees.
BURGER KING Jan 2018-Mar 2018
Cashier, Annapolis MD
Accepted the responsibilities for the following duties :
●Performed financial transactions in a fast-paced and proficient manner.
●Answered questions about store policies and concerns to support positive customer experiences.
●Collaborated with other cashiers and service staff to ensure all customers were properly attended to during their dining experience.
TARGET Nov 2016- Jan 2017
Overnight Stocker, Columbia, MD
Accepted the responsibilities for the following duties:
●Refilled and rotated items on shelves to maintain well-stocked inventory.
●Restocked, arranged and organized merchandise
●Practiced proper lifting techniques along with safety rules and regulations.
MARYLAND LIVE CASINO May 2012-May 2013
Cashier, Hanover, MD
●Maintained daily cash handling operations.
●Assisted in answering telephone calls from different departments in the casino.
●Trained one to five employees on currency exchange.
Main Banker, Hanover MD
●Verifying money for cassettes
●Verifying money located in the count room
● Trained one to five employees on verifying all currency.
EDUCATION
Meade Senior High School – Fort Meade, MD
Diploma
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