Supply Chain Inventory Control

Janelle Jackson

*************@*****.*** 469-***-**** Plano, TX

SUMMARY With 23 years of experience, adept in managing office operations and streamlining logistics. Excelled as Order Desk Supervisor, optimizing supply chain efficiency and customer satisfaction. Seeking Admin Clerk role, brings proven skills in inventory control, cross-functional team collaboration, and office management. WORK EXPERIENCE Modern Home Concepts Carrollton, TX Order Desk Supervisor/Logistics Clerk Apr 2021 - Present

• Oversee order desk operations to enhance logistics efficiency and elevate customer satisfaction levels.

• Administer order processing, inventory management, and shipping operations to refine the supply chain process.

• Partner with cross-functional teams to address client requirements and troubleshoot logistics challenges.

JOCKEY INTERNATIONAL, INC Allen, TX

Assistant Manager Aug 2017 - Apr 2021

• Implemented visual merchandising strategies, resulting in enhanced store aesthetics and customer engagement.

• Trained and supervised sales associates, maintaining high performance and compliance with company standards.

• Managed inventory control processes, including merchandise transfers and recall procedures, to minimize loss.

• Recruited and scheduled staff, while overseeing store operations, including cash management and daily reporting.

Girlie Girl Originals Allen, TX

Assistant Manager/Manager Jan 2018 - Jan 2019

• Enhanced team performance and operational efficiency through effective training and supervision of new staff, while ensuring strict adherence to company policies.

• Managed daily transaction oversight and inventory control, contributing to a streamlined and accountable retail environment.

Kohl's Corporation McKinney, TX

Customer Service Associate/Cashier/Jewelry Oct 2015 - Sep 2017

• Delivered outstanding customer support by efficiently handling returns and facilitating online order pickups, demonstrating strong problem-solving skills.

• Accurately managed financial transactions, including cash handling and register operations, while also providing assistance with jewelry department sales.

• Consistently surpassed established sales targets and credit acquisition objectives, reflecting a steadfast commitment to performance excellence. Self

Home Health Care Aide/LPN Feb 2012 - Jul 2016

• Provided comprehensive patient care, including assistance with personal hygiene, feeding, and safe transportation to medical appointments.

• Administered medications as prescribed, adhering to strict protocols to ensure patient safety and well-being.

• Monitored and recorded patients' vital signs, contributing to the effective management of their overall health status.

Delta-1 Security and Investigations

Office Manager Mar 2001 - Dec 2012

• Oversaw the recruitment and screening of new hires, ensuring a streamlined process and maintaining personnel records.

• Administered payroll operations and coordinated financial tasks, including daily deposits and inventory management.

• Directed daily office functions, enhancing organizational efficiency and managing routine clerical duties.

EDUCATION WGU

Bachelor's in Business Management, Business Management Plano, TX

Present

Millwood High School Oklahoma City, OK

May 1996

CERTIFICATIONS Certified Nursing Assistant (CNA) None Driver's License None

Home Health Aide None

LPN Expired January 2022

SKILLS Home Health (10+ Years) • Certified Nursing Assistant (10+ Years) • Office Manager

(9 Years) • Microsoft Excel • Word • QuickBooks (10+ Years) • Strong Multitasker and Team Player • Key Holder • Retail Management • Staff Management • Sales and Customer Service • Scheduling and Training • Inventory Management and Merchandising • POS Systems • Payroll Management • Supervisory Experience • Nursing Skills • Employee Orientation and Recruitment • Human Resources Knowledge

• Leadership and Interviewing • Guest Services and Pricing • EMR Systems • Vital Signs Monitoring • Medication Administration • Hospital Experience

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