Supply Chain Facility Management

DAVID DILLON

Cypress, TX *****

972-***-**** / *****.********@*****.***

www.linkedin.com/in/execdaviddillon

SUMMARY AND SKILLS

Executive focused on enhancing shareholder value and employee satisfaction, skilled in improved operating margins, overall profitability, and operational performance. Results oriented and dynamic leader in multi-site and multi-department operations centered on distribution, fleet operations, logistics, facility management, and supply chain functions. Developed and implemented business processes, technology, and operational programs and solutions resulting in efficiency improvements and direct cost savings exceeding $850 million. Major strengths and experiences include:

Budget Development & Reporting Team Building & Staff Development

Facility Management Fiscal Policy (SOX)

FMCSA DOT/MOT Regulations Cost Reduction Initiatives (Lean)

Revenue Growth Multi-Site & International Operations

Leadership & Decision-Making Supply Chain & Vendor Management

Multi-Mode Logistics Technology Systems & Integration

Fleet Procurement, Operations & Maintenance Strategic Planning

Selected Accomplishments

Reduced logistics costs by directing operational plan and routing changes resulting in annual savings of $82 million.

Implemented strategic transportation, logistics, and supply chain initiatives in a multi-site international environment, resulting in annual savings exceeding $64 million.

Reduced vehicle procurement costs by 19% through standardizing vehicle design/specifications across all fleet requirements and developed strategic alliance relationships with OEM’s and Custom Up-Fitters.

During a Chapter 11 proceeding, reduced vehicle and support equipment annual costs by $14 million through lease schedule renegotiation with banks and financial institutions.

Reduced supply chain costs by logistics network and vendor/supplier optimization, resulting in annual savings of $145 million via the “Lean Six Sigma” process.

Directed acquisitions and subsequent business integration activities, resulting in $19 billion in increased annual revenues.

Implemented “Lean Six Sigma” processes in the business development proposal process that reduced proposal development time by 76% (from 13 days to 3 days).

Developed reporting metrics and KPI’s across multiple business units, resulting in a 15% productivity gain and annual savings of $19.7 million.

Development of life cycle cost models, activity/transaction cost models, capacity models, and pricing models utilized for proper asset utilization, contract/proposal development, budget models, and vehicle replacement strategies.

Improved Operating Ratio (OR) by 4 points or $6.5 million in 6 months by implementing mobile technology and network optimization.

Reduced corporate and field staff overhead expenses by $7.5 million by consolidating all fleet, transportation, logistics, and supply chain functions and responsibilities from multiple business units into a “centralized” department.

Reduced repair costs by $14.8 million and improved up-time reliability to 99% by implementing “standardized processes” for the fleet/vehicle maintenance and repair program across each vehicle type.

Successfully and efficiently directed thousands of vehicles and drivers and dozens of distribution centers.

Experience Highlights

Directed fleet, logistics, supply chain, facility construction, facility management, and operations for Fortune Companies servicing retail, B2B, Manufacturing, Local, State, and Federal Government Agencies.

Implemented “Lean Six Sigma” processes in Fleet, Transportation, and Supply Chain Management areas.

Directed and implemented training and reporting processes for DOT/MOT/SCT Regulatory Compliance and Safety for Drivers, Vehicle Maintenance, and Shop Operations in the US, Canada, Puerto Rico, and Mexico.

Directed fleet procurement activities for 80 business units that included sourcing vehicles, parts, fuel, and management of in-house vehicle maintenance facilities, and 3rd party vehicle maintenance contracts, with an annual capital budget of $50 million and an operating budget of $75 million.

Developed Sarbanes Oxley (SOX) compliance programs for Fleet, Transportation, Logistics, and Supply Chain functions covering an annual spend exceeding $610 million.

Directed multi-site logistics operations in the US, Canada, Puerto Rico, and Mexico for 250 locations.

Extensive P&L authority that included the development, implementation, and management of both capital and operating budgets exceeding $900 million annually.

Defined, developed, and implemented management reporting tools, metrics, and information distribution systems based around “Lean Six Sigma” processes for use by both internal and external customers.

Responsible for transition to CSA 2010 Regulations for staff, vehicle repair facilities, and 300+ drivers.

Responsible for vendor sourcing, RFP development, contract development, rate/price negotiation, and vendor/contract management.

Responsible for due diligence, operations integration, and process transition related to various acquisitions.

Business/Customer relationship and development that ranged from local to corporate environments.

Managed warehousing, bulk terminals, cross dock, and distribution center operations with extensive use of technology systems that included PKMS, Slotting, Directed Put-Away, WMS, Pick-To-Light, etc.

Implemented transportation technology that included TMS, Routing Optimization, Network Optimization, On-Board systems, Vehicle Tracking, Vehicle Diagnostics, Data, etc.

PROFESSIONAL EXPERIENCE

Soteria Transportation Group, LLC, Houston, Texas

Parent company to premier chauffeured/ground transportation companies with locations in Houston, Austin, and New Orleans

Chief Operating Officer

April 2022 – December 2023

Direct all operational areas for 3 chauffeured/ground transportation locations, including Sales, customer service, facility management, fleet operations, fleet maintenance, chauffeurs, Human Resources, Safety, Affiliate operations globally, recruiting/retention, pricing, IT/Information Systems, vehicle specifications/licensing, and customer relations. Additional areas of responsibility include strategic planning, acquisitions, call center operations, process improvement, KPI/Metrics development, strategic planning, training programs, FMCSA DOT compliance, procurement, budgeting, and financial analysis/reporting.

SOAL Technologies, Austin, Texas

Global workforce solutions company, with operations both domestically and internationally.

Consulting Project Manager

September 2021 – April 2022

Project Manager for Dallas ISD, responsible for three (3) Information Technology programs budgeted for over $100 Million. Included grant work, system analysis, inventory development, project tracking, training, etc.

LOVEJOY ISD, Allen, Texas

Premiere public school district located approximately 25 miles north of Dallas. The district covers approximately 17 square miles with an enrollment of 4,500 students located on 6 campus locations.

Senior Director of Operations

March 2017 – June 2021

Orchestrate all operational areas for 6 campus locations and additional administrative facilities, including fleet operations, logistics planning, transportation routing, driver management/FMCSA DOT compliance, grounds planning/management, facilities management, custodial services, vehicle licensing/specifications, facility rentals, fire & life safety systems, and security components. Additional areas of responsibility include customer service & staff relations, KPI/Metrics development, strategic planning, budgeting, warehousing/distribution, procurement, construction project management, staff development, and grant writing/reporting.

CITYCAR SERVICES, LLC, Houston, Texas

Parent company to premier chauffeured/ground transportation companies with locations in Houston, Boston, Philadelphia, Trenton, NJ, and Washington, DC.

Chief Operating Officer

May 2010 – December 2016

Direct all operational areas for 4 chauffeured/ground transportation locations, including Sales, customer service, facility management, fleet operations, fleet maintenance, chauffeurs, Human Resources, Safety, Affiliate operations globally, recruiting/retention, pricing, IT/Information Systems, vehicle specifications/licensing, and customer relations. Additional areas of responsibility include strategic planning, acquisitions, call center operations, process improvement, KPI/Metrics development, strategic planning, training programs, FMCSA DOT compliance, procurement, budgeting, and financial analysis/reporting.

TRIMAC TRANSPORTATION, INC., Houston, Texas

Premier bulk commodity transportation and logistics provider in North America with 66 branches servicing customers in Canada, the United States, and Mexico, and annual revenue of approximately $275 million.

Region Manager

June 2009 - January 2010

Responsible for approximately $80 million in revenue and all operations for 12 trucking branches, 8 commercial fleet maintenance shops, 8 commercial tank wash facilities, and 300+ drivers (company and owner operator). Directed customer development, customer service, FMCSA DOT compliance, call center operations, supply chain, sales, pricing, facility management, safety, recruiting/retention, KPI/Metrics development, technology integration, budgeting & P&L management, strategic planning, and shop and tank wash practices. Trucking operations included liquid chemicals, dry bulk, petroleum products, and industrial gases. Directed dedicated 3PL container operations for both ocean and truck.

SAFETY-KLEEN SYSTEMS, INC., Plano, Texas

Premier environmental services company in North America servicing over 400,000 customers in Canada, Mexico, Puerto Rico, and the United States, with annual revenue of approximately $2.5 billion.

Director of Fleet & Transportation

May 2002 - March 2009

Directed $280 million operating budget and all aspects of the fleet and transportation/logistics departments for planning and execution of 60,000 OTR shipments, 20,000 rail car moves, 3,000 private fleet vehicles, 1,050 rail cars, and 1,800 company drivers located in 170 locations across 4 countries. Directed complete vehicle life cycle including specifications, procurement, lease negotiations, and vehicle maintenance programs. Implemented Lean Six Sigma initiatives within the fleet, transportation, logistics, manufacturing, and business development areas. Led strategic planning, FMCSA DOT/MOT/SCT regulatory compliance, Sarbanes Oxley (SOX) compliance, call center operations, fuel programs, 3PL management, facility management, production planning, supply chain components, budgeting & financial reporting, customer support, change management, warehousing, staff planning g, human resource components, and significant acquisition due diligence and integration.

CENTRAL FREIGHT LINES, INC., Waco, Texas

One of the nation’s largest Regional LTL Carriers with 84 terminals, 10,000 vehicles, 4,500 employees, and annual revenue nearing $790 million.

Senior Vice President & CFO

August 2001 – February 2002

Direct responsibility for the following departments: accounting, tax, payroll, human resources, financial planning, costing, facilities/facility management, information technology, and information systems. Provided guidance and oversight for customer pricing, customer service, strategic planning, budget development, risk management, FMCSA DOT compliance & training, human resources, capital asset purchasing, call center operations, fleet management, and line haul/logistics operations. Responsible for dedicated 3PL warehouse/distribution centers and cross dock operations.

MCLANE COMPANY, INC., Temple, Texas

The nation’s largest wholesale grocery distributor with annual revenue over $54 billion, with additional operations in Mexico and Brazil, and exports to 34 countries.

Corporate Manager of Transportation & Logistics

January 1990 - August 2001

Built & directed a $990 million operating budget and all aspects of the company’s fleet and transportation/logistics departments with 8,000 vehicles and 3,000 drivers located in 40 distribution and logistics centers. Directed complete vehicle life cycle including specifications, procurement, lease negotiations, and vehicle maintenance programs. Implemented Lean Six Sigma initiatives within the fleet, transportation, logistics, and distribution areas. Directed FMCSA DOT compliance, cross dock operations, warehousing, international expansion & logistics operations, fuel programs, supply chain components, call center operations, acquisition due diligence and integration, strategic planning, staff development, sales support, customer service, training programs, facilities expansion/construction, and facilities management.

LAMAR REAL ESTATE SERVICES, INC., Austin, Texas

Commercial real estate subsidiary for Lamar Savings with a portfolio of 891 commercial properties valued at $16.2 billion.

Vice President of Engineering/Construction

May 1986 - December 1989

Reported to the Board of Directors with responsibility for all commercial buildings (retail, multi-family, commercial office), tenants, vendors, lease & contract negotiations, construction projects, property management, facility engineering, human resources, call center operations, customer service/support, fiscal reporting, metrics, staffing, budget development and P&L management.

DIGITROL, INC., Houston, Texas

A third-party technology-based building automation, facility management, and engineering company that remotely controlled and monitored facilities nationwide. (Purchased by Lamar Real Estate Services, Inc. in May of 1986.)

Vice President of Operations. Minority owner of this startup company.

December 1984 - May 1986

KASTLE SYSTEMS, INC., Houston, Texas

Kastle Systems is a third-party technology based computerized building security/fire, and life safety company that remotely controlled and monitored facilities in 4 states with annual revenue of approximately $31.5 million.

Manager of Building Systems

January 1983 – December 1984

Reported to the President and Board of Directors and directed business development, sales, P&L management, operations, human resources, customer service, call center, reporting, planning, project management, and procurement.

EDUCATION AND OTHER

The University of Texas at Austin (Austin, Texas)

Bachelor of Business Administration

Past Board / Committees

HALCA (Houston Area Livery & Charter Assoc.): Board Member

Houston Community College Automotive & Technology Institute: Advisory Board Member

TBTA (Texas Business Travel Assoc.): Community Outreach Co-Chair

City of Houston Transportation Technology & Infrastructure Committee: Ad-Hoc Member

Past Industry Involvement / Affiliations

Technology & Maintenance Council American Trucking Association

National Private Truck Council APICS

Supply Chain Executive Council Logistics Leadership Board

American Institute of Plant Engineers NLA (Nat’l Limousine Assoc.)

GBTA (Global Business Travel Assoc.) TBTA (Texas Business Travel Assoc.)

HALCA (Houston Area Livery & Charter Assoc.)

Planning, staffing, budgeting, capital equipment, p&L, profit, reporting, metrics, KPI’s, directed, customer service, sales, revenue, growth, organized, delivered, distribution, warehouse, distribution centers, multi-site, international, compliance, regulatory compliance, DOT, FMCSA, fleet, vehicles, drivers, mechanics, shop, management, C-Suite, executive, human resources, HR, finance, accounting, customer support, sales support, training, ISO, tactical planning, strategic plan, work flow, process development, six sigma, lean, operations, logistics analysis, logistics planning, supply chain, procurement, purchasing, capital expenditures, multi-family, facility operations, facility management, facility engineering, technology, IT, information technology, information systems, cost reduction, business plan, communications, financial reporting, specifications, life cycle analysis, transportation, inventory management, production planning, hiring, employee training, training plan, business plan, cross-dock, shipper, 3pl, 4pl, 3rd party logistics, travel, employee development, scheduled, managed, orchestrated, cross functional team, freight management, policies, procedures, leadership, performance plan, construction, risk management, business strategies, interpersonal skills, organizational, multi-task, entrepreneurial, problem-solving, analytical, disciplined, profit-oriented, self-starter, inquisitive, honest, intellectual, transparent, executive leader, team building, culture, marketing, transition, merger, acquisition, integration, visionary, key objectives, optimize, workforce planning, strategic goals, client relations, monitor, evaluate, bid development, rfp, rfq, contract management, vendor management, vendor review, sourcing, bid review, department budgets, approve, control, project management, quality controls, quality management, measure, evaluate, insurance, benefits, bidding, cost containment, business acumen, business principles, attention to detail, talent, consensus-building, inventory control, inventory management, preventive maintenance, scheduling, parts management, multifamily, contract management, project planning, capital planning, project measurement, motivate, professional, department goals, customer expectations, enhance operational efficiency, collaborate, skills, customer-centric, driven, pm program, analytics, fleet management, maintenance operations, safety, reliable, cost-effective, network planning, fleet management strategy, operational strategy, lifecycle management, corrective action, vendor relationship, vendor accountability, accountable, responsible, resource allocation, cost control, spend audits, revenue audit, compliance audit, risk audit, risk assessment, continuous improvement, performance data, trends and opportunities for optimization, industry trends, key performance indicator, vehicle procurement, vehicle maintenance, vehicle operations, driver scheduling, fleet optimization, routing, microsoft office, computer, electronics, operational excellence, quality goals, strategic initiative, problem solving tools, performance improvement, lean culture, behavior-based leadership, partner, timely, timely communicator, problem escalation, continuity plan, contingency plan, tactical deliverables, team-oriented, courage, positive, calm, steady, decisive, sense of urgency, global leader, global operations, inbound, outbound, project support, accuracy, quality, direct sales force, direct supervision, network expansion, multiple facilities, wholesale distribution, warehouse management, wms, tms, identifies trends, mitigate risk, sound judgement, decision making, internal communication, external communication, deliver results, vision, strong work ethic focused attention, encourages innovation, positive change, resource planning, resource utilization, board reporting, maximize roi, improve operational readiness, remove obstacles, maximize return, technology improvement, production inventory management, quality control, quality measurement, direct facility operations oversight, technical guidance, coach, mentor, responsible operations, direct, lead organizational change, change management, operational continuity, lease administration, administration, construction management, fiscal management, operating budgets, financial planning and analysis, long-range planning, career development, service level improvement, repair programs, dashboard, automation, solution assessment, workplace safety, global management, international management, international operations, tactical execution, strategic focus, problem solving skills, negotiating, change management, fiscal responsible, work autonomously, cost control principles, dynamic, lead key initiatives, strong organizational skills, manufacturing, facility operations, business operations, optimize performance, implement safety programs, mitigate hazards, safety regulation training, OSHA compliance, communication skills, engaged, client engagement, spend management strategies, strategic sourcing, category management, key stakeholders, supply chain improvement, strategic alignment, develop key partnerships, matrix environment, facilitate critical milestones, performance dashboards, motivational skills, business problem-solving, develop support programs and materials, expedite problem resolution, process development, due diligence, direct talent acquisition, strategic leader, manage production, manage operations, lead teams, partner, operational efficiency, standard operating procedures, digital transition, systems support, manage workflow, forecast change, forecast project progression, key resource, departmental collaboration, achieve business objectives, highly experienced, executive management, provide direction, decision making, best practices, proactive planning, directional leadership, culture of collaboration, high-performing, legal engagement, team management, financial acumen, fleet equipment, tractors, trailers, manufacturer warranty recovery,, warranty policy procedures. Documentation, safety policies, maintenance standards, vehicle availability, manage service agreements, sla, service level agreement, warranty claim, truckload, performance data, trend analysis, productivity standards, quality standards, feasibility assessment, provides advice, high growth, multiple markets, multiple products, reduce turnover, promote communication, compliance with laws and reporting, driving operational excellence, succession planning, develop business acumen, maximizing value, conducts reviews, evaluates performance, revenue optimization, implement action plans, meeting, conference, monitors and participates, effective leader, identifies value, honest, ethical, goal-oriented, results driven, positive attitude, integrity, assertive, cost conscious, dependable, high performing

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