Customer Service Representative
Resume:
Patricia Freeman
Customer Service Representative
*****************@*****.***
Phone:
Address:
**** ******** **. ***** *****, LA, 70815
Career Objective
Focused professional with 5+ years of experience and a proven knowledge of customer service, data entry, and vendor and customer communications. Aiming to leverage my skills to successfully fill the Customer Service Representative role at your company.
Experience
Home health care
4-Ever Care, Baton Rouge, LA / Sep 2014 - Feb 2018
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
CSR
AT&T, Lafayette, LA / Jul 2006 - Feb 2008
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Education
LSU-E
Eunice, LA
Completed coursework towards Business Computer Information Science
(Jan 2013)
Additional Skills
Handling special accounts
Retention service rep
Certifications
Computer office specialist
Contact this candidate