Customer Service Medical Assistant

Ashley Giorgi

MEDICAL ASSISTANT/Medical Office/HR/Business

Management

New Lexington, OH 43764

*********@*****.***

Willing to relocate to: 35miles from 43764

Authorized to work in the US for any employer

Work Experience

Customer Service/Clerk 2008

BellStore-

New Lexington, OH

Customer Service 2009

Dollar General New Lexington, OH

Customer Service Representative

Harry and David, LLC -

Hebron, OH

September 2010 to January 2017

Responsibilities

Answering phones, solving customers problems/complaints/compliments and making sales./Warehouse logistics & management Accomplishments

Highest SCR for 2015 - 2017

Most telephone specials sold vs. call ratio 2015 - 2017

Highest Cross Sales 2015-2017

Skills Used

People skills

Problem solving skills

Computer Skill

Web/Internet Skills

Warehouse logistics & supervisor

First Drive Logistics 2019-2020

Office administrator

Monitor & record job performance of other employees, Order supplies, filing, charting, customer care & handle all issues with deliveries during shift. Data entry

Interim Healthcare -HHA/MA

Healthcare -

New Lexington, OH

June 2015 to November 2015

Responsibilities

Provide care for the elderly and handicap including but not limited to bathing, medication reminders, housekeeping, and wound care. Trainer for new employees.

Provide physical therapy exercises as assigned by Physical therapist.

Skills Used:

Physical Therapy

All skills required by a medical assistant and home health aide

Administrative Assistant

Best Choice Concrete -

Pickerington, OH

2001 to 2010

Responsibilities

-Billing for M/I homes, payroll, data entry, phones, customer service and filing

Administrative Assistant/Medical Assistant/Physical therapy Asst.

GFE LLC Pickerington, OH

April 2008 to October 2021

Responsibilities

-

-Prepare 90day wellness plans physical therapy and mental health goals,

-Administer Medication, Vitals, EKG, Blood Draws, Wound Care, Personal Care, Meal Planning, Doctor Appointment, Financial Assistance, Bookkeeping/Health Record Keeping, Medical Software input, Screenings, Scheduling, physical therapy as assigned by Physical Therapist.

-Physical therapy Assistant/Receptionist

- Interviewing, Phones, Filing, Data Entry, Payroll, Billing, Supervising 5+ Other Home Health Aides, Admissions, And Customer Care

Accomplishments

I Provided Top Quality Care For All My Clients, Treated Them As More Than Just A Pay Check And Bonded With The Families I Worked For.

I Provided Hands On Training For All New Home Health Aides Making Sure They Would Be Able To Also, Provide Top Quality Care And Had Good Record Keeping Skills.

Skills Used:

I Was Able To Utilize Both My Office Skills And My Medical Assisting Skills.

Daily Vitals, Medication Checks and Administration

I Over Saw 5 Other Home Health Aides And Trained New Comers.

Everest Institute/College – Gahanna-2010

LMA-Medical Assisting and Office Degree in Patient care, General Office Administration

Microsoft office (10+ years), Corel office (10+ years), Data Entry (10+ years), Medical Records (8 years),

Medical Billing (8 years), Office: Word (10+ years), Office Management (10+ years), Office Management, Quickbooks (5 years), Customer Service (10+ years), Computer Skills (10+ years), Computer Literate (10+ years), Filing (10+ years), Phones, Phones (10+ years), Sales (10+ years), Outbound Sales (10+ years), Billing (10+ years), Invoicing (10+ years), Microsoft (10+ years), Medical Office Procedures (8 years),

Medical Software (8 years), Kareo Med Software (5 years), CareCloud Med. Software (5 years), WebPT Med. Software (5 years), Advanced MD (5 years), Venipuncture (7 years), Vital Signs (7 years), EKG (7 years), Blood Draws (7 years), Wound Care (7 years), Personal Care (10+ years), Meal Planning (7 years),

Appointment Scheduling (7 years), Medical Software input (7 years), Medical Terminology (7 years),

Medical Records (7 years), Meditech (7 years), Medical Assisting (7 years)

STRATFORD University- Drug &Alcohol Treatment Specialist

2018

Counseling others, Substance abuse counseling for the 21st Century, Assessment & treatment planning, Working with families of addicts, Narcotics & Opioids history, Hallucinogens & Psychedelics study, Over the counter & Herbal Drug studies, Drugs & Society, Substance abuse counseling

Certificate

Devry – Columbus-2009

Business Management, Logistics & Administration

Senior care Certificate

ADTS

2018

References

Trent Anderson- 740-***-****

Shirley-740-***-****

Darla Holmes-614-***-****

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