Customer Service Independent Contractor
Resume:
Jasmine Blade
Elyria, OH *****
************@*****.***
knowledge in Social
Services role. Skilled in relationship building and client support in various settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Work Experience
Sales Associate/Customer Service
Arise- Dicks sporting goods - Remote
June 2023 to Present
Independent contractor
Answer incoming calls
assist athlete with issues they call about
refunds
reships
troubleshoot
Turbo Tax
ARISE - Remote
February 2023 to April 2023
Self Employed- Independent contractor
Screen share
Microsoft
Computer Troubleshoot
Answer incoming [phone call
Assist clients Filing taxes
Laborer
Cardington Yutaka Technology - Cardington, OH
July 2022 to October 2022
Factory worker
Metal pipe- Saw, chaffer, machine mold
cleanup
count inventory
robot controlled machine
Housing Coordinator
Day One Integrative Services - Marion, OH
April 2020 to June 2021
Respond to complaints and members' inquiries to improve service delivery. Answering incoming calls
Monitor sign in and out sheets
Facilitate female Sober living house
Administering drug and alcohol tests
Keeps track of all clients medication inventory
Patient Support Assistant
Etc. Marion General Hospital - Marion, OH
August 2016 to May 2019
Assisted patients with hygiene and overall wellness. Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring. Patient ambulation.
maintained patient rooms, shared-living areas and nursing stations. Collaborated with interdisciplinary healthcare teams to provide high-quality patient care. Collected biological specimens and packages for laboratory transport to complete diagnostic tests. Chart patient data
Hourly patient rounding
CPR, Vital signs, Blood sugar, EKG
Transport patients
Home Health Aide
Care Companions Of Ohio - Marion, OH
January 2015 to October 2016
Monitored client's well-being, safety and comfort
Household cleaning
Conducted games and other activities for client entertainment Documented client progress in charts and logbooks. Assisted elderly clients with personal hygiene
Meal preparation
Ran errands for clients and transported to appointments Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Improved patient outlook and daily living through compassionate care. Cafe Worker
Marion General Hospital - Marion, OH
June 2014 to September 2016
Cashier, server, food prep, cold/hot temps, cafe's open/close, dish room, stocking, customer service, count cash draw before and after shift, etc
Crew Member
Marion, OH
August 2007 to July 2014
*Provide world class customer service *Place customer orders via headset_computer *Cashier *Assis Open/close store *Cleaning duties Sweep, mop, dishes, bathrooms, garbage, etc *Barista
*Meet/exceed sale targets *assist training new employees *meet/exceed reduced timing for customer wait time. (During the trial of the 2nd drive thru line). *Provide Customer Satisfactory in most situations.
*stocking *Food Prep, Safety, and sanitation.
Education
Associate of Science
Marion Technical College - Marion, OH
May 2014
Associate of Arts
Marion Technical College - Marion, OH
May 2012
Skills
• Relationship building Problem resolution
Effective customer communication MS Office
Certifications and Licenses
National society of leadership and success
Present
Leadership certificate
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