Data Entry

MICHELLE EDWARDS Farmville, NC 252-***-****

***** ************@*****.***

PROFILE

Motivated and conscientious Data Entry/Virtual Assistant with a proven track record in medical billing, office administration, coding, and thriving fast-paced office environments. Keen ability to organize multiple projects simultaneously, ensuring detailed communication and collaboration with management, colleagues, clients, and other key stakeholders. Excellent organizational, multi-tasking, and problem- solving abilities to provide outstanding support and accuracy .

Medical Billing Office Management Coding Project Management & Support Medical Office Editing

Transcription Effective Written & Verbal Communication Collaborative Detail Oriented Leadership Administrative Self-Initiating Highly Organized Customer Service Technology Savvy PROFESSIONALEXPERIENCE

TRANSCRIPTION–REMOTE/VIRTUAL08/2013–Present

FREELANCE/SELF-EMPLOYEDCONTRACTWORK

Listen to recordings and transcribe any focus group recordings.

Provide verbatim transcribes for clients in a fast turn around.

Provide transcription services with proper grammar. MEDICALTECHNICIAN04/2010–08/2013

WILSONASSISTEDLIVING,WILSON,NC

Collaborate with nursing staff regarding patient care and deliver routine daily medications to patients.

Follow written or verbal instructions to manage medications and record dosages and times.

Observe patients, document changes in their condition, and gather samples for analysis.

Ensure equipment is routinely inspected and cleaned.

Respond to patient emergency call signals, bells, or intercom systems to identify patient needs. MEDICALRECEPTIONIST08/2009–12/2010

EXPRESSEMPLOYMENTPROFESSIONALS–CONTRACTPOSITION,ROCKYMOUNT, NC

Manage multi-line phones, addressing issues and needs or directing callers to the appropriate party.

Greet patients, distribute new patient forms, obtain insurance information and other data, and provide

necessary documentation.

Process payments from patients for co-pays and uninsured visits.

Schedule appointments for new and recurring patients and conduct calls to remind of upcoming appointments.

Maintain hard copy of patient records and files stored in HER. MEDICALRECEPTIONIST/ADMINISTRATIVE04/2005–07/2009

RESTART,INC.,GREENVILLE,NC

Administrate patient care by greeting, scheduling appointments, maintaining records and accounts, and filing and retrieving patient records, Audit employee’s charts for completeness, complete employees charts, Called in person for interview, Complete file if employee was dismissed,

Checked references Entered all information into computer on all employee’s.

Notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.

Maintain patient accounts by obtaining, recording, and updating personal and financial information.

Enters information such as patient, insurance ID, diagnosis and treatment codes and modifiers, and provider

information.

Submit insurance claims electronically or manually and follow up regarding unpaid or rejected claims.

Address patient questions regarding copays, deductibles, write-off’s, and explain coverage and resolve complaints as needed.

Prepare appeal letters to insurance carrier and collect necessary information to accompany appeal.

Prepare and mail patient statements for charges not covered and provide information to collection agencies for delinquent accounts. Post insurance and patient payments in medical claim billing software.

Follow HIPAA guidelines in handling patient information. TECHNICALSKILLS

OfficeTools:Microsoft Office (MS) (Word, Excel, PowerPoint), CollaborationTools:Google Drive (Docs, Sheets, Slides), Dropbox, Skype EDUCATION&CERTIFICATION

Diploma AdministrativeSecretary – Remote / Virtual Online Studies Stratford University

Diploma MedicalTranscription – Remote / Virtual Online Studies Stratford University

Certificate MedicalBillingandCoding – Remote / Virtual Online Studies MCED Career

Diploma/ General

Beddingfield High School

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