Technical Support Quality Assurance

Art Agustin **********@*****.*** • LinkedIn URL

San Jacinto, CA • 951-***-****

Production Technician & Fab Associate

Analytical and results-driven professional with comprehensive experience in maintaining and repairing technology and equipment, resolving issues, improving production processes, and managing teams to achieve organizational goals. Stellar record of managing and training production associates, troubleshooting equipment, providing technical support, identifying and resolving issues, maintaining quality, and saving company costs. Proven experience in the semiconductor sector with recognized strengths in diffusion, wet, and dry etch cells. Well-versed in improving overall production processes by optimizing equipment performance through running weekly etch rates and particle counts on P5000, daily leak rates on Gasonics, and weekly E/R on Tegal/Lam etch per Spec. Expert in coaching and guiding team members regarding operational processes to achieve quality objectives. Areas of Expertise

• Equipment Maintenance & Performance

• Production Management & Quality

• Diffusion, Wet & Dry Etch Cells

• Strategic Planning & Implementation

• Process Improvement & Optimization

• Equipment Technical Support

• Quality Assurance & Control

• Etch rates & Particle Counts Tracking

• Team Development & Leadership

• Problem Solver & Decision Maker

• Health & Safety Standards

• Effective Communication Skills

Career Experience

Fab Associate, International Rectifier Temecula, CA 2010 – Present Manage and support team members in performing various day-to-day duties, including maintaining and repairing technology and equipment. Steer expertise in measurements, etch rates, and equipment particle testing for Etch Cell Processing, Oxide Etch, Poly Etch, Resist Strip, Descum, and Hard Bake. Inform and present information accurately to clients by utilizing public speaking and effective communication skills. Execute various duties, including Photo Ultrastep 1500 Gasonics A1000 Ash Wet Bench Akron Nikon Optiphot 150 microscope SPC Chart SPN Semiconductor Productivity Network. Deliver exceptional support to cross-functional teams and departments as required.

● Saved a significant amount of cost and time by identifying discrepancies in the equipment program and reporting them to the engineer promptly.

● Recognized by management and received an endorsement letter due to surpassing management expectations.

● Conducted wafers for defects and used the SPC chart to ensure that everything is within specification.

● Mentored and effectively guided several production associates regarding the production processes.

● Optimized production processes by configuring and resolving equipment issues within time.

● Monitored in/out production running photo Ultrastep equipment by utilizing SPN.

● Improved and increased the cycle time through proactive planning. Education

Degree Type in Major and Minor Institution, Location Licenses & Certifications

Full cell trained on Thermco systems VTR/HTR furnaces Technical Proficiencies

Working knowledge of Thermco Furnaces Resist Strip Machines Applied Materials (Precision 5000) Gasonics (AE- 2001) Lam Etchers Plasma 903E (Tegal) Tenor Surfscan 4500 Nanospec Opal 7830si (CD Sem)

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