ESLAM AFIFY
Burlington, MA ***** • 508-***-**** • *******************@*****.***
• www.linkedin.com/in/eslam-m-72a0a2142
PHARMACEUTICAL SALES REPRESENTATIVE
B.S. IN PHARMACY SALES EFFECTIVENESS COMMERCIAL EXCELLENCE
ACCOUNTS MANAGEMENT PRODUCT LAUNCHING MARKET ACCESS
PROFESSIONAL SUMMARY
Dynamic and results-oriented pharmaceutical sales leader with over 15 years of experience driving revenue growth and building lasting relationships with healthcare professionals. Proven track record of exceeding sales targets and implementing effective strategies across renowned companies including Galderma, Sanofi, Novo Nordisk, Astellas, MSD and Novartis. Recognized for leadership, problem-solving, and operational efficiency. Fully authorized to work in the US; no sponsorship required.
SKILLS SUMMARY
•Product Launch Strategy
•Conflict Resolution
•Brand Management
•Business Development
•Data Analysis and Interpretation
•Global Perspective
•Budget Planning and Management
•Corporate Communications
•Effective Negotiation
•Cross-functional Team Collaboration
•Educational Qualifications
•Adaptability to Dynamic Market Conditions
•Sales Effectiveness Optimization
•Commercial Excellence Implementation
•Understanding of pharmaceutical industry’s regulations & ethics
•Proficiency in Microsoft Office Suite and CRM software
EDUCATION
•DIPLOMA IN SALES MANAGEMENT
Harper Qualification LTD
•Diploma in Global Business Management
ESLSCA University, France
•BACHELOR’S DEGREE IN PHARMACY
Cairo University
PROFESSIONAL DEVELOPMENT & CERTIFICATIONS
•Certificate in The AdvaMed and PhRMA code, HIPAA+ Exams (2024)
•Certified Professional Purchasing Manager, American Purchasing Society (2017)
•Certified International Supply Chain Manager, International Purchasing and Supply Chain Management Institute (2017)
•Accredited program for MSL, Arab Academy for Pharmaceutical Affairs
•Certified Key Account Manager, ISM, UK
EMPLOYMENT HISTORY
KEY ACCOUNT MANAGER • April 2022 – February 2024
GALDERMA, Doha, Qatar
Key Achievements:
Revitalized Cetaphil's market presence, achieving 100% and 105% of sales targets in consecutive years by implementing innovative sales strategies.
Resolved operational inefficiencies, including expiration and promotion issues, leading to streamlined processes and improved customer satisfaction.
Led successful launches of Rx line products Clobex & Epiduo, capturing 98% of the sales target through meticulous market analysis and strategic planning.
Job Responsibilities:
Supervised and coached the medical and sales teams, ensuring optimal performance.
Implemented sales performance analysis and marketing strategies to drive revenue growth.
Built and maintained rapport with key customers, identifying new opportunities.
Collaborated with distributors to manage product distribution and develop strategies.
Established sales objectives and conducted market research to inform strategic decisions.
Provided market feedback to direct manager for actionable insights.
DIABETES PRODUCT SPECIALIST • May 2019 – March 2022
SANOFI, Doha, Qatar
Key Achievements:
Championed the introduction of Toujeo to new government hospitals, achieving 100% of sales targets.
Increased Toujeo conversion rates across accounts, aligning with national averages.
Job Responsibilities:
Developed and executed conversion strategies in hospitals.
Identified and penetrated new potential accounts, private and governmental.
Collaborated with account managers to identify critical factors affecting performance gaps, facilitating swift problem-solving and ensure territory sales performance.
Participated in market strategy development and competitor analysis.
SENIOR MEDICAL SALES REPRESENTATIVE • May 2016 – April 2019
NOVO NORDISK, Doha, Qatar
Key Achievements:
Recognized as The Best Achiever in Ryzodeg across the Gulf region, achieving 164% of sales target.
Successfully launched Tresiba and Victoza, exceeding sales targets by achieving 105%.
Achieving 100% of Novomix & Ryzodeg sales target.
Managed Commercial Excellence task to update customers data and workload for four countries (Kuwait, Qatar, Oman, and Bahrain).
Job Responsibilities:
Enlisted products across private and governmental accounts.
Managed designated territories, including key customer accounts.
Supported KOLs and conducted advisory board meetings.
SENIOR MEDICAL SALES REPRESENTATIVE • September 2012 – May 2016
NOVO NORDISK, Eastern Territory, KSA
Key Achievements:
Launched Victoza in Eastern area in 2014, achieving 95% of sales target.
Awarded for being The Best Achiever in Novomix across KSA with sales achievement 120% versus target in 2015.
Job Responsibilities:
Managed total modern insulin in the private sector of KSA - Eastern Area market.
Guided, coached, motivated, and monitored the team to achieve sales objectives.
Developed, validated, and executed effective sales plans.
MEDICAL SALES REPRESENTATIVE • June 2010 – June 2012
ASTELLAS, Cairo, Egypt
Job Responsibilities:
Managed the Derma line (Locoid and SPR Repair) in KSA - Western Area.
Drove growth through establishing close business relationships with dermatologists.
MEDICAL SALES REPRESENTATIVE • August 2009 – June 2010
MSD, Cairo, Egypt
Job Responsibilities:
Managed CVS line (Cozar and Zocor).
Maintained positive relationships with clients in multi-physician practices and hospital groups.
MEDICAL SALES REPRESENTATIVE • June 2008 - June 2009
NOVARTIS PHARMA, Cairo, Egypt
Job Responsibilities:
Managed bone line (Cataflam & Catafast).
Delivered informative product calls and presentations based on customers' needs.