Customer Service Pharmacy Technician
Resume:
Aviana Church
Girard, OH *****
*************@******.***
Work Experience
BDC Representative
Cole Valley Cadillac - Warren, OH
January 2024 to May 2024
● Customer service
● Inbound/ Outboud calls
● Using computer software
● Setting service appointments
● Confirming next day appointments
BDC Representative
Sims Buick GMC Nissan - Warren, OH
February 2022 to February 2024
● Customer service
● Inbound/ Outboud calls
● Using computer software
● Setting service appointments
● Confirming next day appointments
Pharmacy Technician
Giant Eagle - Middlefield OH
May 2021 to October 2021
● Medication knowledge
● Filling prescriptions
● Filing medical records
● Customer service
Dietary Aide
Ohman Family Living at Blossom - Huntsburg OH
April 2018 to August 2020
● Preparing dinner plates for residents
● Cleaning
● Helping residents eat
Education
High school diploma
•Grand Valley High School - Orwell, OH
May 2020
•ATech - Jefferson, OH
May 2020
College
ETI Technical - Niles, OH
May 2024- Present
Skills
• Attention to detail
• Time management
• Teamwork
• Computer literacy
• Communication
• Problem solving
• Consistency
• Knowledge of medical terminology
• Empathy
• Active listening
• Cold Calling
• Customer service
• Typing
• Organizational skills
• Cash register
• Business development
• Dealership experience
• Medical records
• Telemarketing
• Negotiation
• Sales
• Microsoft
• Phone etiquette
• Office experience
• Writing skills
• Service writing
• Pharmacy Technician Experience
• Upselling
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