Scrum Master Business Analyst

JOSHUA ABIONA

Email: **********@*****.*** +1-916-***-****. Atlanta, Georgia, 30052

SUMMARY OF EXPERIENCE

A value oriented Agilist with hands-on experience as a Business Analyst, Business process Analyst, and Scrum Master, spanning over seven years of work experience in different organizations. Served several projects following different agile frameworks such as Scrum, Kamba, Lean, XP, SAFe and Scrum@Scale. Successfully delivering several technical and Business projects that meet stakeholder’s expectation following Agile, Lean and PDCA. Some of the successfully completed agile projects include electronic procurement system, Business process optimization and Hands-on Training Workshops projects.

Highly proficient in supporting multi-team structure and sustaining business agility through waste elimination, Kaizen, early and continuous value delivery. An excellent facilitator, tech savvy, servant leader with experience in stakeholder and c-suite management, promoting continuous learning, research, risk management and accelerating delivery. Proficient in meeting facilitations, research, and product management, Possess the ability to influence positive change through experimentation, negotiation, incremental and iterative delivery, stakeholder management, Business Analysis, risk and conflict management.

SKILLS

Communication: Written, Verbal and Presentation

Research: Qualitative and Quantitative

Collaboration and Team Building.

Thought and Servant Leadership

Change and Risk Management

Thinking: Creative, Design, System and Strategic

Product, process, and Project Management

Conflict, Problems, and Issue Management

Requirement Gathering, Elicitation and Analysis

Stakeholder and C-suite Management

Jira and Confluence

Documentation: SOW, SLA, SOP, Project Charter, and Business case

Interpersonal Skills and Emotional Intelligence

User Story

Acceptance criteria

SDLC

Backlog Grooming/ Refinement

Joint Application Design

Solution Design

Coaching / Mentoring

QA Testing

PROFESSIONAL EXPERIENCE

Zhill Systems, Texas

An IT consulting firm offering agile and digital transformation, security, security, Tech sales, project Management and Talent Solutions

Role: Business Analyst/ Scrum Master. July 2021 – present

Project: E-Procurement System

Support business process optimization and improvement covering capacity utilization, service delivery, service quality assurance and performance management.

Function in a team of Product Owner, Scrum Master, Process Engineer, Quality Analyst, Technical Writer, Compliance Officer, Engineering lead and Solution Architect.

Analize and evaluate existing business process to identify areas for improvement and Optimization.

Schedule backlog refinement and facilitate it to ensure that PBIs are well groomed for upcoming Sprints.

Support in risk identification, suggest mitigation plans and document both the purpose of learning.

Participate in all the Scrum Events (Planning, Daily Scrum, Review and Retrospective) and ensure correct adoption.

Identify impediments, conduct root cause analysis on them, resolve and prevent their reoccurrence.

Drive stakeholder’s engagement through communications, metrics, and other information radiators.

Identify opportunities for process improvement and recommend solutions to enhance efficiency and effectiveness.

Engage stakeholders by understanding their needs and striving to achieve the needs that align with appropriate scope.

Collaborate with the team to organize Jira in a functional way that aligns with the team and project vision.

Collaborate with the team and other stakeholders to prioritize work items.

Support in the development and design of business process documentation and the refinement of existing one.

Collaborate closely with product management technical stakeholders to understand project goals and requirements.

Elicit requirements through analysis, interviews, and workshops, and translate them into high-quality deliverables.

Develop detailed documentation including analysis of alternatives, use cases, user journeys, business context diagrams, and process flows.

Work closely with cross-functional teams to ensure alignment and coherence in project objectives and deliverables.

Lead discussions and workshops to facilitate requirement gathering and ensure comprehensive understanding among stakeholders.

Generate executive-level presentation and status reports to communicate project progress and outcomes effectively.

Utilize tools such as Figma, MS Visio to create representations of system architectures, user interactions, and process flows.

Collaborate with developers and subject matter experts to establish technical vision and analyze tradeoffs.

Stay abreast of industry trends and best practices to continuously improve processes and deliverables.

Metro Community Service

Provides a caring environment for individuals with Autism/ developmental disabilities to boost their quality of life.

Role: Business Process Analyst Dec 2017-July 2020

Project: Hands-on Training Workshops

Organized hands-on training workshops where participants can learn and practice job-specific skills in a controlled environment by providing access to relevant equipment, tools, and resources necessary for skill development.

Supported a team of Project Manager, Vocational Trainers, Instructional Designers, Safety and Compliance Officer, Technical Support Staff, Facilitators, Evaluation &amp, Assessment Specialists, Logistics Coordinators.

Assisted the agile team to prioritize and define project goals while aligning with the program vision.

Utilized web-based resources to teach vocational skills effectively.

Collaborated with clients and stakeholders to gather feedback and utilize the feedback to aid continuous improvement.

Fostered emotional well-being by creating a supportive and encouraging environment.

Documented requirements gathered from workshops and granulated these requirements while initiating user stories.

Guided participants in handling disagreements and resolving workplace conflicts.

Gathered requirements using survey, workshop, brainstorming, document analysis and interview, and analyzed into functional and non-functional.

Regularly assessed participants’ progress using a skills assessment tool.

Presented periodic reports on business analytics, initiatives implementation status and performance assessment to senior management.

EDUCATION

Advanced Diploma: Business Management Studies, Rufus Giwa Polytechnic, Nigeria

Diploma: Mass Communication, University of Ibadan, Nigeria

PROFESSIONAL CERTIFICATIONS

Registered Product Owner (RPO) Scrum Inc

Registered Scrum Master (RPO) Scrum Inc

Certified SAFe 6.0 Agilist (Leading SAFe) Scaled Agile Inc

TOOLS

Agile/Work Management Tools: Jira, Azure DevOps (ADO), Confluence, Mural, Miro, Google Jamboard

Collaborative Tool: Cisco Webex, Google Meet, Zoom, MS Teams, Slack

Microsoft: Word, Excel, Outlook, Visio, SharePoint, PowerPoint, Teams, Planner

Figma

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