Customer Service Front Desk

Jasleen Kaur

***********@*****.***

+1-604-***-****

Address: **** ***** **, **********, **, V2T 2M7

Status: Post Graduate Work Permit

PROFESSIONAL SUMMARY

Experienced worker highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. EDUCATION

Graduated, Business Administration diploma in University of the Fraser valley (April 2024). Currently, pursuing Early Childhood Education Assistant (ECEA) course. SKILLS

-Delegating Work -Inventory management

-Supply Ordering -Cash Handling

-Excellent communication skills

-Proficient in computerized business applications- Excel, word

-Familiar with fundamental principles of sales and customer service

-Familiar with financial and managerial accounting CERTIFICATIONS

Food safety certificate

First aid & CPR

EMPLOYMENT HISTORY

Triple O’s, Shift manager, Clearbrook, Abbotsford, BC 2023, March – Present

• Trained and mentored new employees to maximize team performance.

• Supervised employees and oversaw quality compliance with company standards for food and services.

• Excelled in every store position and regularly backed up front-line staff.

• Record keeping- Inventory management

• Responsibility of recording cashier report- Financial management Tim Hortons, Abbotsford, BC

2022, September – Present

• Customer service experience

• Worked on front desk, drive thru and food counter.

• Inventory management

LANGUAGE

English & Punjabi

AVAILIBILITY

Full time (also for night shifts)

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