Customer Service and Technical Support

AG

ALI GULUZADE

****************@*****.*** 703-***-**** Alexandria, VA 22311 WWW: Bold Profile I am 26 years old, but I can help you with 10 years of work experience, high mastery, sales and customer representation skills. Reliable Cable Technician with experience installing and repairing cables and digital services for business and residential customers. Dedicated to quickly and effectively setting up, removing, upgrading and downgrading service. Expert at using power tools, hand tools, multimeters and other instruments while working indoors or outdoors in various weather conditions.

Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.

Hardworking constructor experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.

Fiber Optic Installation

Emergency Management

Cable arrangements

Customer Service

Network configuration

Ace Based Alexandria, VA

Cable Installation Technician

01/2023 - Current

Performed installation and troubleshooting of cable systems including coax, fiber optics, and other types of cabling.

Assisted customers with technical support for cable connections and TV programming.

Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters.

Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.

Ran CAT5e and CAT6 Ethernet cabling between walls or ceiling. Brothers Moving Alexandria, VA

Handyman

07/2019 - 12/2022

Mixed concrete, mortar and other materials to prepare building material. Assessed customer needs and provided appropriate solutions. Performed basic carpentry work such as building, assembling, repairing furniture and cabinets.

Installed window treatments, doors, locksets, shelves and other fixtures. Repaired drywall holes using spackle or joint compound. Replaced faulty door handles, hinges and locks.

Used professional grade tools and equipment to perform wide range of handyman services.

ANC Group Alexandria, VA

Store Manager

04/2016 - 03/2019

Conducted daily store operations, including opening and closing procedures and cash handling.

Monitored inventory levels and placed orders to restock shelves. Developed strategies to maximize sales and profitability. Summary

Skills

Experience

Recruited, trained and supervised new employees.

Managed inventory tracking and physical inventory counts to minimize loss.

Nigde University Nigde, Turkey

Associate of Arts in Economy

05/2018

Education and Training

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