Angelina Jimenez
**** ****** *** **** ***** 214-***-****
Dallas, Texas 75211 E-mail: **********@*****.***
Summary of Qualifications
Certification in Front Office (Medicare) Medical Terminology Certification in diagnosis Coding: ICD9-9 Claims Processing HIPPA/OSHA Certified Bill Collection First Aid/CPR Certified Keyboarding 50 wpm
Bilingual: English/Spanish Windows XP General Office Machine Education
April 2009 Everest College, Arlington, TX Diploma: Medical Insurance Billing and Coding 1988.1988 Advanced Business Training Center Dallas SER Completed 16-week (33 hrs per week) Advanced Office Skills/Word Processing Training Course. Employment
Affordable dentistry and orthodontics March 2023-May 2024
Front office adminstrator
Greet patients, answer incoming calls, schedule patient accordingly, checkin and checkout patients, verify insurance. Make outbound calls to schedule and confirm appointment.
Memorial Prime Diagnostic Jan. 2020- Dec. 2022
LOP Verification Representative
Call Center, make calls and receive from the attorney office to obtain Letter of Protections for approval to have patients scheduled for Imaging treatment.
RosyRay Home Health Care August 2017 – January 2020 Administrative Assistant Maintaining medical records and assisting with all general office duties. Answer phone calls regarding home health care services.
Home Health Aide
Dr. James Laughlin Orthopedics Surgeon Front Office Administrator Nov 2009- Aug 2017 Responsibilities include: Greeting all patients and visitors to the office Answer all incoming calls regarding all medical office inquiries. Preparing patients medical records for visitors with doctor and billing purposes. Gather all end of day information and prepare for the next day. Good Shepherd Home Healthcare Services Nov. 2008-Nov. 2009 Administrative Assistant/ Medical Billing
Responsibilities include submitting claims for payment to Medicare, follow-up on claims, Preparing claims for submission. Maintaining medical records and assisting with all general office duties. City of Cockrell Hill August 2007- October 1, 2008 Administrative Assistant/Water Utilities Clerk Responsibilities include submitting all meter reads for water usage for residences, mailing regular water bills, late, and termination notices. Entering all water payments, assisting in administration with accounts payable, entering and submitting checks for signatures on bills to be paid. Issuing building permits, Greeting all visitors to the Administration Office. Omnivision Eye Care Nov 2006- June 2007 Front and Back Office Responsibilities included greeting all patients, screening patients for appropriate procedures, entering charges, answering incoming calls, scheduling appointments, submitting and verifying insurance. CitiFinancial Nov 2005-Nov 2006 Customer Service Representative Inbound call center, taking inbound calls from customers that have Mortgages questions or needs further assists with paying their payment.
Parkland Health and Hospital Systems Youth & Family Department August 2001- November 2005 Clinical Staff Assistant
Responsible for Registering/Discharge, Charge Entry, Front Desk Receptionist, Faxing Medical Records when Requested, Ordering all Office supplies, greeting all personnel into Youth and Family Center. Parkland Health & Hospital Systems Dallas, Texas August 2001-May 2005 Clerk II, OB Sonography, responsibilities are to sort and distribute Sono reports to selected areas within the hospital, enter daily charges using ICD-9 code system, share responsibilities as a Peoplesoft Editor, Assist with Patient flow within the Sono department, answer incoming call requesting sono reports to be faxed to other area within and outside the hospital.
Intertec International San Antonio Texas November 2000- June 2001 Receptionist at the corporate office of a Cellular Accessory Company. There I answered a 12-line phone system, regarding Sales, Retail and Administrative issues. From February to May promoted to a Retail Manager at one of the mall stores. There I maintained sales figures, employee's schedules, and employee hours and worked 40 to 60 hours a week.
Parkland Health & Hospital Systems Dallas, Texas August 1998-May 2000 Clerk II Responsibilities are to assist with all front offices, answer multi-line phones, greet and assist employees and staff of the hospital. Maintain and upkeep Bi-weekly Management Reports. Maintain and control employee’s sign in sheets. Assisted with Kronos editing. Associates Credit Card Center Las Colinas, Texas April 1996-March1998 Bank Card Representative Receive and make outbound calls to cardholders with accounts that appear to have suspicious activity and need information verified because of changes that have occurred. Norrell Temp-Services Irving, Texas 1996-1996 Customer Services United Parcel Service as a Customer Service Representative for their 1-800 line, regarding pick-ups and deliveries.
Children’s Medical Center Dallas, Texas 1988-1996 Unit Secretary Responsibilities answering phones, updating/maintaining medical records of patient hospital stay, liaison for doctors, nurses, and other hospital staff, knowledge of office automation. Concierge Responsibilities in ICU and Surgery Waiting rooms, communication between doctors and families, catering to parents' needs when a patient is admitted to hospital, and listening and responding to parents during a traumatic period. Answered incoming calls from other family members regarding ill patients.