Data Entry Customer Service
Resume:
Shaun Lyn Sanders
Elgin, SC *****
**********@*******.***
Summary
I am Hardworking and offer abilities in supply management and storage organization. Diligent about completing daily assignments and looking for ways to improve operations. Great at tracking inventory and managing shipments. Always wanting to learn new things. Skills
Motivated Team Player
Productivity and Time Management
Reliable and Responsible
Customer Relationships
Data Entry
Strong Attention to Detail
Customer and Call Response
Stockroom Maintenance
Shelving and Storage
Cash Register Operations
Data Entry and Database Skills
Cleaning and Sanitizing
Customer Service
Stocking and Replenishing
Organizational Skills
Decision Making
Quick Learner
Adaptable and Flexible
Goal Setting and Prioritization
Active Listening
Critical Thinking
Experience
September 2021 to June 2022
The Cason Group
Enrollment Specialist
My duties were to enroll new clients into the systems of the insurance companies that they had chosen.
Excel Sheets.
Emails.
Answering phone calls as well as calling the clients and insurance companies. Inputting data.
July 2019 to September 2020
W.G Harris Carlisle Barracks, PA
Night Stocker
Reset merchandise throughout assigned section to give shelves and racks professional appeal. Disposed of expired and overripe items to eliminate health risks. Observed strict safety measures while stocking shelves to prevent falls and mishaps. Assessed floor displays to restock merchandise.
Checked shelves in department to determine replenishment needs. Notified supervisor of spills for quick clean-up and remediation. Stocked pallets throughout shift to keep warehouse clean, maintained and organized. Picked up all boxes and related trash from sales floor. Removed product from boxes and placed on shelves according to merchandising guidelines. Reviewed planograms and end cap placements to properly merchandise items. May 2012 to August 2014
Jeep Rogers YMCA Columbia, SC
Front Desk Membership Representative
Handled payment processing and provided customers with receipts and proper bills and change.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-ins.
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system. Answered phone calls, provided information to callers and connected callers to appropriate people.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Processed payments and updated accounts to reflect balance changes. Pulled and organized requested documentation.
Greeted visitors and directed them to appropriate areas. Maintained front office cleanliness and organized supplies. Determined needs of visitors and provided information or solutions. Communicated with outside offices to obtain records and transfer files. Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
Entered data.
Managed office duties and basic administrative tasks, including organizing and cleaning work space, ordering materials and answering phone calls. Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
November 2001 to November 2002
Reginal Dental Clinic Fredericton, NB
Dental Administrative Assistant
Answered and managed incoming calls and emails.
Collected payments from patients and arranged payment schedules. Verified, updated and entered patient information into system. Scheduled cleanings and dental appointments for patients using appointment software. Maintained master calendar and scheduled new appointments based on provider availability. Created and maintained accurate and confidential patient files according to regulatory mandates.
Maintained office supplies inventory by checking stock and ordering new supplies as needed. Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Prepared new charts, updated existing charts and managed records transfers between offices. Communicated with patients to gather intake data and verify chart information. Helped patients complete paperwork and explained processes and procedures. Managed incoming telephone calls, including taking messages and directing callers to personnel.
Updated patient financial information to promote accurate record keeping. Education and Training
Saint Thomas University Fredericton, NB
Some College (No Degree) Criminology
New Brunswick Community College Fredericton, NB
Dental Administration Dental
June 1999 Carlton North Senior High School Bath, NB High School Diploma
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