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Customer service extraordinaire

Location:
Rohnert Park, CA
Posted:
June 02, 2024

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Resume:

Marie Turner

Napa, CA *****

**************@*****.***

+1-707-***-****

Desiring to continue and develop my customer service career Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Cashier/Customer Service

Chipotle Mexican Grill - San Francisco, CA

June 2019 to June 2023

Open, mid and close shift cashier. Food service line certified trainer. Food safety and customer service. Front of house cleanliness and management.

Cashier

Ecothrift - Vallejo, CA

September 2018 to February 2019

Macy's Sales Associate

Macy's - San Rafael, CA

November 2011 to November 2016

Medical Assistant

Temporary through Professional Staffing Resources & Medical Professionals - Santa Rosa, CA December 2011 to February 2012

Front office in oncology advice nurse office.

(Temporary through Professional Staffing Resources & Medical Professionals)

* Listen to, delegate, and write messages.

* Call in prescriptions.

Medical Assistant

Temporary through Kimko Staffing Services, Inc - Berkeley, CA March 2011 to June 2011

Front office medical assistant in pediatric, family practice & travel medicine office.

(Temporary through Kimko Staffing Services, Inc.)

* Answer telephones, write thorough messages and schedule appointments.

* Multi-task between medical records filing and message quick follow-up. Medical Assistant

Kids Doc of Southern California - Mission Viejo, CA February 2007 to May 2010

Mission Viejo, California

Back office medical assistant in pediatric urgent care.

(Evenings, weekends, and some holidays only)

Medical Assistant

Sea View Pediatric Medical Associates, Inc - Laguna Hills, CA November 2006 to January 2010

Back office medical assistant in pediatric office.

* Room patients, measure vital signs, and give injections.

* Assist with minor procedures.

* Excellent customer service skills.

Front Desk Receptionist

24 Hour Fitness - Irvine, CA

January 2002 to December 2006

Also 09/2017 to 05/2018

Medical Assistant

Dale Knox, M.D - Rancho Santa Margarita, CA

May 2005 to February 2006

Front and back office medical assistant in family practice office.

* Excellent understanding of BP, EKG, blood draw and minor procedures.

* Answer telephones, schedule appointments, and write messages from patients for MD.

* Room patients, measure vital signs, and give injections.

* Able to work well with little to no supervision and under pressure.

* Used to very busy office.

* Assist with minor procedures.

Medical Assistant

Laurence M. Fakinos, M.D - Mission Viejo, CA

January 2004 to May 2005

Front office medical assistant in OB/GYN specialist office.

* Responsible for all patient scheduling.

* Insurance verification and authorization.

* Answer telephones and obtain thorough information to provide quick follow-up.

* Schedule surgeries for doctor.

Scientist

Applied Biosystems - Foster City, CA

March 1994 to December 2001

Associate Research Assistant

Chevron Research & Technology Company - Richmond, CA January 1989 to December 1992

Lubricants Performance Testing Lab

Education

Bachelor's in Biochemistry and B.A.

University of California Davis - Davis, CA

September 1984 to June 1989

Skills

• Team Member

• Customer Service

• Restaurant experience

• Customer service

• Hospitality

• Organizational skills

• Night audit

• Sales

• Computer skills

• Microsoft Office

• Nursing

• Addiction counseling

• Mental health counseling

• Crisis intervention

• Microsoft Excel

• Front desk

• Microsoft Word

Certifications and Licenses

Servsafe Certification

July 2022 to July 2025

BLS Certification

CPR Certification

CCMA Certification



Contact this candidate