Sales Manager Front Office

C UR R I C U L A M V I T A E

Mohamed Altaf

Mobile No: +919*********

E-mail: *********@*****.**.**

SKILLS

An astute professional with qualitative experience of almost 10years in marketing and sales management. Adept in enhancing sales and expertise in executing the same. Excellent negotiation, interpersonal and communication skills, including the ability to present complex issues clearly and concisely. Building a good rapport with the clients to develop mutual and profitable business relationship. Introducing/Communicating the new products to prospective clients.

PROFESSIONAL EXPERIENCE

Position: Business development Manager. -

Role:

To assist in the preparation of the annual, Business Plan for the entire Department.

Fully understands the market needs of house guest and local market, assisting in the development of product lines and services accordingly.

Is constantly aware of new market trends and activities of competitors, ensures that his operation is always one step ahead of the competition.

Entertains regular and potential clients and maintains excellent relationship with client. Position: Front office Supervisor

Role:

Supervising and controlling the day- to- day activities of the front desk.

Training the staff and preparing shift schedule. K.K Industries Aug 2021 to May 2024

Possess over 20 years of Marketing & Hospitality experience in UAE & India

OBJECTIVE: To build a challenging, successful, and rewarding career in the field of Hospitality Industries, Sales and Office Administration level utilizing my communication, interpersonal skills, and fast learning abilities to grow consistently along with the organization. Riviera Hotel, Dubai, UAE April 2016 to Till Date

Guest service, solving guest complaints

Personally, and frequently verifies that guests in his operation are receiving the best Possible service available

Scheduling myself to be on the front during peak operation hours, checking on standards Of services, and cleanliness, greeting and assist in the check in of guests and escorts VIP guest to the room.

To be demanding and critical to service standards as well as hygiene standards.

To take responsibility that employees project professionalism and are well trained and provide friendly and efficient service.

Maintains an atmosphere of tranquility at the Front Desk, never giving the impression that there is a problem.

Paying attention to the calls of internal as well as external to the hotel management.

Attending the Guest room faults immediately.

Keeping cordial relationship with the clients and customers and satisfying their needs all the time.

Position: Sales & Marketing Manager. -

Role:

Visit potential customers for new business

Provide customers with quotations

Negotiate the terms of an agreement and close sales

Gather market and customer information and provide feedback on buying trends

Represent organization at trade exhibitions, events and demonstrations

Identify new markets and business opportunities

Record sales and send copies to the sales office

Review own sales performance

Position: Front office In-Charge

Job Description

Handling the shift, cash and night auditing.

Paying attention to the calls of internal as well as external to the hotel management.

Attending the Guest room faults immediately.

Keeping cordial relationship with the clients and customers and satisfying their needs all the time.

Keeps all receipts related to merchandise then submit to auditor in-charge

Travel desk.

Front office in-charge

I also had a chance to work with the one the finest 5 star property in the heart of Mysore city as a Front Office

K.K Industries Aug 2014 to Mar 2016

Riviera Hotel, Dubai, UAE April 2005 to July 2014

Hotel Viceroy, Mysore, India May 2001 to Feb 2005

Lalitha Palace Hotel, Mysore, India April 1999 to May 2001 EDUCATIONAL DETAILS

Diploma In Esrm & Personality Development Course (JTS Institute of Bangalore, India)

Pre Degree-University in Science & Math’s from St. Philomena’s College, Karnataka Mysore, India. (Completed in November 1993).

PERSONAL DETAILS

Name : Mohamed Altaf

Father Name : Anwar Pasha

Date of Birth : 11-01-1975

Nationality : Indian

Marital Status : Married

Language Known : English, Arabic, Urdu, Hindi, other Indian Local Languages Passport No : W8890647 (Date of issue 21-12-2022 Expiry on 21-12-2032) Driving License : Holding Valid UAE driving License (Valid until 2022) Availability : Immediate

LANGUAGES KNOWN

Languages Understanding Speaking

English Excellent Expert

Arabic Fair Fair

Urdu Excellent Expert

Hindi Excellent Excellent

Some other local languages used in India.

References: Will be furnished upon request

Contact this candidate