Contact
*************@*****.***
Calapacuan Philippines
linkedin.com/in/rye-j-
029a58176
Education
Bachelor of Science in
Information Technology
2002 - 2005
AMA Computer College,
Olongapo City
Work Experience
Mar 2021 – Nov. 2022 Senior for Executive Services / Content Writer & Editor
Cloudstaff Modern Workforce / Clutch.co
• Write and edit content for global
B2B companies (verify,
summarize, and edit)
• Create blogs (one-off blogs, awards
blogs, and region and industry-
specific blogs)
• Communicate with the stakeholders
about blogs for social media
promotion (backlinking)
• Curate B2B companies’ profiles
Sep 2020 - Mar 2021 Virtual Assistant Freelance
• Provide admin tasks including but not
limited to data entry, cold calling,
email support, and more
• Cleanse, update, track, and sort
CRM to maximize sales
productivity (Zoho)
• Social media management
(Facebook, Instagram, &
LinkedIn)
Nov 2019 - Aug 2020 Senior QA Officer Wyndham Destinations
• Assess identified risks and
implement change, and liaise
with key stakeholders
• Facilitate weekly and monthly catch
ups with subordinates, ensuring
communication is upheld on a weekly
and monthly basis
• Assist in maintaining and updating
SOP’s, as well as completing
Australian Communications and
Media Authority (ACMA) monthly
audits
RYAN JUNIO
Senior for Executive Services
With over 16 years experience, combining administrative tasks, quality assurance, lead generation, training & development, social media management, content writing & editing, copywriting, and database management.
Skills & Proficiency
//Professional
• Content Writing &
Editing
• Copywriting
• Database
Management
• Quality Assurance
• Lead Generation
• Training &
Development
• Teaching
//Technical
• HubSpot
• Drupal
• Salesforce
• WordPress
• MS Office
• Zoho
• Citrix
• Merlin
• Monday.com
• Zendesk
• Slack
Jan 2019 - Nov 2019 Virtual Assistant Freelancer
• Provide administrative tasks
including data entry, social media
management, & email support
• Provide backend support to
websites that needs regular update
(WordPress & Facebook)
• Report statistics and send EOD
reports to the client
May 2018 - Jan 2019 Research Data Admin Shore 360 Inc.
• Conduct research/data mining of high-
profile professionals from private firms
including private equity, investment
bankers, limited partners, real estate
etc.
• Utilize Salesforce, LinkedIn and
other tools to identify new sales
opportunities and cultivate leads in
all size accounts
Nov 2014 - Aug 2017 Trainer Arvato Corp.
• Prepare and deliver training that is
sufficiently technical and customer-
oriented, covering the basic skill
requirements as identified by the
program
• Review and monitor trainees and
tenured agents' progress through
e-learning, assessments and
certification
Feb 2008 - Jun 2013 Phone English Online Supervisor I Will Communicate Inc.
• Record and report statistics to
ensure quality performance of the
online operations
• Consistently introduce and
investigate improvement measures
and present suggestions for
consideration and potential diverse
opportunities such as and not limited
to; TESOL/TOEIC/TOEFL
Jun 2006 - Feb 2007 Research/Telemarketing (Lead Gen) Infotask Group Limited Co.
• Identify potential prospected clients
and verify contact information
including email, phone numbers and
professional career via cold calling
• Set appointments to our trading
advisor for possible investment
transaction