Property Manager Customer Service
Resume:
Josie Martinez
San Antonio, TX 78220
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Property Manager
Point East Associates-The New Riviera Apartments - San Antonio, TX August 2008 to December 2023
Main responsibility are my resident, my customers.I manage 2 properties, Riviera 233 units and 32 units at Sulphur Springs. I have a staff of 9, 3 leasing assistants, 2 porters and 4 maintenance. My daily responsibilities is rent. Setting rent, I have to know how to set the right rent to attract tenants. I look into comparable properties in my area.Collecting, I enforce a cash flow in collecting my monthly rents. Rent adjust, I increase rents for renewals and ask for the percentage according to the individual's rent.Tenants responsibilities, finding them to fill vacancies, screening all prospects. Checking all criminal background, running credit check.I handle leases, I set a time of lease length.I handle all complaints/emergencies.Whether it be maintenance requests, noise complaints, and have the contracts to handle emergency situations. I handle all move outs, I inspect the unit, checking for damages.I determine the amount of the security deposit will be refunded.I deal with the evictions/writs when any customer does not comply with the lease. Assistant Manager
Texas Regional- Gates Of Capernum-Tax Credit - San Antonio, TX August 2011 to December 2013
Tax credit-I started with a staffing agency helped manage property with Manager. Machine Operator
KLN Steel Company - San Antonio, TX
January 2009 to June 2010
Set up and operate a group of metal cutting machines to perform a variety of machining operations on component pump parts, and to receive, store and disburse raw material in the steel storage area. Receives work assignments, verbal and/or written instructions from supervision. Receives parts or material to be machined or sawed and obtain necessary tools and gages. Works from blueprints, bills-of-materials, process documents, written procedures, and verbal instructions.
Check equipment for proper operation. Sets up and operates machines and tools using tools and equipment needed, selects proper operating settings. Selects correct specification and size of material to be sawed or delivered to machines. Positions tools and parts in machines, securing and aligning as required, using hoists and cranes as required. Checks material to be sawed to determine color code or identification mark, paint color code or otherwise identify as required, disburse material upon written request and makes daily log as directed. Performs a variety of machining operations on an assortment of component parts. This includes face, bore, turn, ream, thread, drill, tap, keyway, mill, saw, grind, chamfer, spot-face, assemble etc. Saws materials to length. Checks parts with measuring instruments as required. Performs necessary material handling throughout the sequence of operations. Lubricates machines as required, wipes and keeps machines, tools, and workplace clean, and removes chips from machines. Reports defective material and equipment to supervision. Maintains good housekeeping by keeping tools, material, and equipment in proper places. Observes all safety rules and watches for safety of others. Hot Calls
VUTEX - San Antonio, TX
October 2007 to May 2008
Answer phone and radio, print ticket for part that are needed to be delivered, data entry.Very fast, busy pace.
SR.MATERIAL HANDLER
CARDELL Cabinetry - San Antonio, TX
October 2005 to May 2007
Repaired damaged/broken frames. Sometimes rebuilt the whole frame.Was based on quality. SALES REP
WEST TELEMARKETING - San Antonio, TX
December 2003 to April 2005
I worked inbound, sold video professor cads.I also at times handled customer service calls. Cashiering, customer service
WAL-MART - San Antonio, TX
February 2002 to June 2002
and develop film.
TELEMARKETER
SEARS & ROEBUCK - San Antonio, TX
November 2001 to February 2002
Customer Service, inbound helping customers with their insurance.Bilingual calls as well. CASHIER
WAL-MART - San Antonio, TX
March 2001 to September 2001
Front cashier, checkout lines, customer service. Worked twice with the company. Education
High school or equivalent
Skills
• HUD (5 years)
• Property Management (7 years)
• Fair Housing Regulations
• Communications
• Receptionist
• Outlook
• Time Management
• Marketing
• Microsoft Excel
• Telemarketing
• Office Management
• Property Leasing
• Tax Experience
• Section 8
• Management
• Yardi
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