Customer Service Business Development

CURRICULUM

VITAE

OF

YLYSSA

BHARTA

Personal Details

Full Name Ylyssa Xavier Bharta

ID Number 930**********

Gender Female

Language English

Contact details Tel: 073******* E mail:

**************@*****.***

Citizenship South African

Children 1

Marital Status Married

Health Excellent

Drivers License CODE 8

Physical Address 28 Ebony Avenue

Lenasia Ext 6

1827

Competencies

• Customer service

• Excellent telephone skills

• Good managerial qualities

• Complaint handling with customers

• Front line face to face service

• Full office support and administration duties

• Correspondence with suppliers

• Willingness to learn new systems and procedures

• New business development and skills

Education – Secondary Schooling

Grade 12

21 Battalion Lenasia

Year of Completion

2015

Subjects

• English

• Afrikaans

• Mathematic Literacy

• Life Orientation

• Geography

• Life Science

• Business Studies

Computer Skills

MS Excel

MS Word

MS Power Point

Pastel

Quickbooks

Career History

Period 2016- Current

Position Receptionist

Company Millennium Panelbeaters

Duties • Telephonic resolution – Inbound and outbound follow ups calls for:

• Queries

Other duties:

• Accounts

• Monthly reports ( creditors/Debtors)

• Quotations

• Workshop admin

Reference Deidre- 011-***-****

Period 2015 to 2016

Position Administrator Assistant

Company Capital Air / Caterquip

Duties • Telephonic resolution – Inbound and outbound follow ups calls for:

• Sales

• Invoicing

• Quotations

• Queries

Other duties:

• Office Administration

• Stock Control

• Payments

• On floor sales

Reference Azima Amed – 011-***-****

Period 2012-2015

Position Assistant

Company Skin Art Tattoo and Piercings

Duties • Managing day to day duties in the office/shop

• Managing money

• Communicating with customers telephonically and face to face

Reference Ourania Samuels- 073-***-****

Period September 2013

Position Admin

Company Insomnia marketing

Duties • Updating of files

• Email communication

• Documentations

• Drafting of reports

Reference Rescelle Haripersad – 076******* / 082******* Personal Profile / Personal Attributes

o Reliable and dependable; high personal standards and attention to detail o Good communication

o Good listener –caring and compassionate

o Have a flair for customer service

o High integrity and honesty; ethical and socially aware o Enjoy making friends and building a supportive network I am able to work as an individual or as a part of a team. I work well under pressure and believe in giving my all in whatever I am tasked with. I have an outgoing personality, and am always eager to learn and add value to your company

Contact this candidate