Customer Service Health Benefits
Resume:
Amber Fontenot
Customer Service / Collections Specialist
Dayton, TX 77535
***************@*****.***
One personal goal I aim for is to obtain a full time position where I can learn, grow and increase my knowledge to potentially become a strong asset to
your team.
Authorized to work in the US for any employer
Work Experience
Clerk
Finnley's Market Sam's Express - Dayton, TX
2022 to April 2023
Customer Services, Register, Stock
CSR - Customer Service Representative for Health Benefits Randstad/Alight Solutions - Texas
September 2020 to February 2022
Benefits Coordinator Aligned with T-Mobile, helping employees take care of all their health benefits like all medical insurances as well as life insurance needs. Receiving/ Placing calls, researching, typing memos/comments on accounts. Helping employees with the most accurate information about their health benefits in a timely maner.
Teller II
Amegy Bank - Baytown, TX
April 2016 to December 2016
20-38 hr week part time, Teller Office Work, Customer Services, Cash Handling, Balances, Bank Deposits, Key/Combo Holder, Computer Systems/10key Skills, Outlook / Microsoft 1pm to 6:30 pm Mon- Fri
8am to 1:30 pm Sat
Assistant Manager
Mr. Cash Payday Loan - Lake Charles, LA
October 2014 to November 2015
Duties: Customer Service, Cashier, Loan decisions, Collections, Bank deposits, Opening and closing of the branch.
Clerk
Shop Rite Convenience Store - Lake Charles, LA
January 2014 to September 2014
Duties: Cashier, Customer Service, Stocking
Beauty Consultant
HEB Grocery - Conroe, TX
July 2009 to November 2009
Duties: Sales, Customer Service, Demos/Promotional Sales - Beauty and Health Care Products. Cashier, Promoted to Customer Service Specialist/Courtesy Booth Market Basket Grocery - Lake Charles, LA
June 2005 to May 2007
Duties: Cashier, Customer Service, Filing, Check Cashing, Money Transfers, Close Out Balancing Education
High school or equivalent
Skills
• Customer Service Skills (10+ years)
• Office Administration (5 years)
• Office Management (2 years)
• Clerical (2 years)
• Communication skils
• Computer Skills
• Collection Management Skills
• Customer Service
• 10 Key Data Entry
• Phone Etiquette
• Banking
• Cash Handling
• Typing
• Microsoft Outlook
Additional Information
Reason for gaps in Career:
Relocated to Dayton Texas after the birth of my son. I have been out of work for a time frame as a fulltime homemaker and mother of 4.
I believe my skills have needed to be put back to good use and that im ready to go back to work and enjoy a decent happy life for myself and my family.
Contact this candidate