Real Estate Customer Support

SHAIBU, LINDA GOMINA

Lagos state, Ogba Ikeja ***********@*****.*** 090********, 090********

PROFILE & CAREER OBJECTIVE

As a results-driven and highly motivated professional with a strong foundation in customer support role,office management and real estate. l aim to leverage my profound organizational skills, exceptional interpersonal abilities, and deep commitment to fostering positive workplace environments. With three years of experience in customer services, sales, and inventory management, I bring a proven ability to foster key client relationships, deliver top-notch client services, and build robust connections. I am distinguished by excellent communication skills and an unwavering dedication to achieving impactful outcomes in a highly professional manner. WORK HISTORY

Office Executive, Studio8ltd, Lagos 2022 – 2024

• Oversaw day-to-day office operations, ensuring a smooth workflow.

• Supervised administrative staff, delegated tasks, and maintained office supplies.

• Provided administrative support to the management team, including scheduling meetings, managing calendars, and making travel arrangements.

• Handled incoming and outgoing correspondence, including emails, phone calls, and mail.

• Input data into spreadsheets, databases, and other systems.

• Prepared and formatted documents, reports, and presentations.

• Interacted with clients, customers, and visitors professionally.

• Assisted with basic financial tasks and collaborated with the finance department. Inventory Clerk and Customer Relations Officer, Max International, Lagos 2020 – 2022

• Maintained precise inventory records, overseeing stock levels, and ensuring timely reordering.

• Received, inspected, and verified incoming goods, collaborating with suppliers for resolutions.

• Efficiently stored and organized inventory with systematic labeling.

• Generated and maintained detailed inventory reports, providing updates to management.

• Monitored product quality, addressed concerns, and collaborated with departments for product integrity.

• Established and maintained strong customer relationships.

• Addressed customer inquiries, complaints, and concerns promptly and professionally.

• Thrived in negotiation and managed a multitude of documents. Realtor, Adron Homes and Properties, Lagos 2019 – 2019

• Excelled in connecting clients with dream homes or ideal investment properties.

• Analyzed real estate markets to provide clients with insights into property values and market dynamics.

• Championed clients' interests in negotiations, financing arrangements, and contract conditions.

• Managed various documents meticulously, offering unwavering support to clients. Administrative Officer and Receptionist, Gidachi Travel and Tour, Lagos 2013 – Oct 2015

• Oversaw office operations, and provided administrative support to executives and staff.

• Greeted visitors, answered calls and emails, and maintained a positive reception area.

• Maintained and organized office records with data confidentiality.

• Scheduled meetings, appointments, and room reservations. Page 1

EDUCATION Tai Solarin University of Education, Ogun State

• B.Ed. Counseling Psychology Graduated in 2019

VOLUNTEER EXPERIENCE Welfare Officer, NYSC (Charity CDS), Ikeja 2, Lagos Jan 2021 – Oct 2021

• Advocated for the rights and needs of the community and corps members

• Established networks with local stakeholders and government agencies

• Identified and executed community projects, keeping accurate records

• Mediated and resolved conflicts; developed and implemented empowering programs. SKILLS AND INTERESTS

• Strong Language Skills, Effective Communication, Problem-Solving Ability.

• Creativity and Adaptability, Internet Research, Microsoft Office Proficiency. Teamwork and Management Skills, Attention to Detail.

Interests: Customer Support, Operations, Planning, and Personnel Management REFERENCES

Available on request.

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