Information Technology Cyber Security

James White **** Main St. Apt *D

347-***-**** Queens, NY 11435

*************.***@*****.***

Education:

University of Georgia B.S Degree Health and Nutrition Athens, GA

Summary of Qualifications: Extensively knowledgeable IT trainer expert-level information technology, knowledge and consistently keeps current with newly changing technology. Has excellent interpersonal and presentation abilities and knows how to impart highly technical information that is easy to understand for IT staff. These qualifications are a proven track record of delivering strong and sustainable results with a successful execution of administrative operations. Dedicated to process improvements, cost savings, and leadership. Skills Set: Microsoft Office such as Microsoft Word, Excel Spreadsheet, Access, PowerPoint, Outlook, Zen-desk

Certification: Digital Asset, Block Chain, Bitcoin, Crypto Currency Training, Cyber Security, A+, Microsoft, Cisco, Routing & Switching, Network Associate.

Professional Experience:

2015 to Present Head Life Guard GreenBriar Queens, NY

Ensure that all life guards were competent in performing water rescue procedures and first aid

Coordinated in ensuring safety of patrons in and around the pools and monitoring swimmers and to enforce all safety rules

Oriented new lifeguards to job duties and responsibilities

Scheduled, coordinated, and conducted in service training

Ensured the swimmers are well supervised in the pool and on the decks

Ensured that lifeguards perform in accordance with established safety regulations and policies Updated the management well informed of pool maintenance needs including cleaning, chemical adjustments, and repairs

2011 to 2015 IT CSR Rep Trainer Comcast Charlotte, NC

Trained new hired employees on customer service, Internet, Home Networking, WIFI

Presented customers with a brief tutorial on the their new equipment

Tested all installed components to ensure they were working properly

Tested existing systems with which customers were experiencing problems.

Tested lines and signals using meters and tools and repaired lines as needed

Exhibited excellent responsiveness and received high rating on telephone and computer survey

2008 to 2011 Personal Trainer Bally Sport Club New York, NY

Performed fitness assessments, personally trained clients, and taught group training classes

Designed programs to help clients reach their goals safety and progressively feedback Provided one to one guidance to clients to help them achieve their fitness goals Selected the correct set of exercises for a client to achieve maximum results

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