Customer Care Support

Stacie Biggs

Gulfport, MS *****

*********@*****.***

228-***-****

Seeking to apply 30+ years customer servicer supervisory experience to ensure smooth functioning of the customer care and work flow. Offering proven leadership and customer support abilities. Also bringing collaborative skills, a passion for customer satisfaction and time management and organization skills.

Authorized to work in the US for any employer

Work Experience

Store Manager

Dollar General - Gulfport, MS

April 2014 to Present

Has managed multiple stores over the years.

• Controlling incoming inventory, organizing trucks of store merchandise

• Keeping system updated

• Abide by protocol

• Exceed store expectations for sales

Supervisor

JCPenney - Gautier, MS

February 2010 to April 2014

• Managed trucks and inventory for sales floor.

• Scheduling and controlling work flow in store.

• Organizing back room, rotating merchandise

• Keeping up sales and also over customer care and complaints. Education

College Degree in GED

Mississippi Gulf Coast Community College - Pascagoula, MS March 1987 to August 1987

Skills

• Microsoft Office

• Inventory Control

• Freight Experience

• Leadership

• Upselling

• Merchandising

• Store Management Experience

• Shift Management

• Payroll

• Sales Management

• Assistant Manager Experience

• Pricing

• Profit & Loss

• Recruiting

• Cash Handling

• Supervising Experience

• Retail Management

• Management

• Budgeting

Contact this candidate