Medical Records Health Information
Resume:
Cynthia A. McGlover
*******@*****.***
Franke Tobey Jones
Medical Records Director
February 2024 – Present
Ensure that incomplete records are flag for completion.
Ensure that registries are properly maintained for admission and discharge of residents.
Review and audit admissions, discharges, change of condition, and other pertinent records on nursing units.
In patient coding (ICD 10) indexing, filing/retrieving of medical records.
Abstract information from records as authorized/requested for insurance companies and other third-party payers. RIO department is responsible for out release of information, monitoring that information that is available, and remind in compliance with HIPPA guidelines.
Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility to assure that medical records can be properly maintained, and problem areas can be identified and corrected, abstract information from records as authorized/requested for insurance companies and other third-party payers. Review and update departmental manuals policies and procedures. Completed and process ombudsmen forms are process, also request for Medical Information for VA, and Legal request.
Assure that the Health Information Department are up to date on Federal and State operating guidelines. HEDIS compliance. Patient references. State requirements.
Cedar-Sinai
Health Information Management- Coordinator
November 2022- December-2023
Scanning medical records into the database, auditing nursing department, purge charts, data entry, Release information to outside agencies, assist pts for request for records, participate in HEDIS measurements retrieving pertinent medical records from other agencies, review and analyze medical records/bill to match dates of service. Prepare charts for new admissions. scan records into electronic databases (EPIC) or (PCC) document management system.
Responds to all incoming requests for Medical Records, via fax or phone. ICD-10 coding, adjust employee’s Schedule in conjunction with the process of departmental scheduling and the department needs. Indexing chart’s
USC/KECK MEIDCIAL CENTER
Health Information Management- Coordinator
January-2022 – October-2022
Sanning, Transfer paper charts into electronic system (Epic) ROI to outside hospital’s clinic’s and walk in’s, process referral’s, answers Medical legal requirements such as court orders and request for records, Indexing, prepare charts for new admissions, purge records to file and forward to Iron Mountain, Pull and send reminders to clinic staff to completion charts, provide great customer service, always uphold HIPPA standards. Perform monthly audit, retrieve charts electronically, log in subpoenas and all other Legal documents. ICD-10 coding, Hedis, measurement.
Infiniti Health Center
Director of Operation
Covid Tester/Southern California Prison
March 2020 – December - 2021
provided covid-19 testing for staff, and inmates, for various prison sites. Preform, antigen, nasal and oral test & Salvia testing provide testing kits, scheduled specimen’s to be transported to lab for testing. Train staff on all electronic devices for reporting to CDC, Provide PPE for covid-19 testing sites. Provide covid-19 testing for seven So-Cal Prison, Negotiate contracts. Payroll, grievance, discipline.
Los Angeles County Department of Public Health
Health Information Management Manager
July 18, 1978 – January – 2020
Day to day functions of the medical records department ensuring compliance with all state and federal laws, Response to complaints, monitors time sheets, provide staff thought out areas of Health Information Department knowledge of JCAHO, HIPAA, TITLE 22 compliance with all federal, state, and local rules,
Trains staff, Scan charts, transfer and retrieve charts electronically, and locate paper charts, prepare charts for clinic’s, purge records, Index, code ICD-9, data entry, customer service, transfer close charts to Iron Mountain, fulfill request for information, attend chart review meeting, destroys record per state regulations and covenant care policies. Assist with creating Policy and Procedure user guides for the department. Payroll, handle appeals grievance, discipline through Human Resources. Perform monthly audit’s,
Education:
Bachelor’s Degree California State Dominguez
Health Information Management
RHIT: Registered Health Information Management Techician by the State of California
Ahima-Member Register Health Information Management
Knowledge:
Epic, Point Click Care, Scanning (ERM) One Note Work, Medical Terminology
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