Scrum Master Product Owner

Vishnupriya Ramaraj

Email Id – *****.*******@*****.***

Ph No: 256-***-****

Location: Adie VA

LinkedIn: linkedin.com/in/vishnupriyaprasanna

Professional Summary:

* ***** ** *********** ****ering, Business Systems Planning, Procedural Development, Problem solving Implementation and Business Contingency Planning/Disaster Recovery.

Worked as a Scrum Master/Product Owner/BA Consultant

Proven expertise in strategizing, designing, building, and implementing technology solutions.

Worked on SDLC using Agile-Scrum/Waterfall methodologies for BI products

Worked as an individual/team to document requirements and process flows.

Application of Software Development Life Cycle (SDLC) with thorough understanding of various phases such as requirements, Analysis/Design, Development, Testing and Implementation.

Extensive experience with Business Use Cases, System Use Cases, Business Process Models, Test Cases.

Strong knowledge of UML, Agile, SharePoint, Microsoft Visio.

Experienced in conducting Joint Application Development (JAD) sessions with SMEs, Business Analysts, and Software Developers and Quality Assurance teams.

Excellent communication, interpersonal, analytical skills, and strong ability to perform as part of a team.

Education

MBA (Banking and Finance) - [2013-2014]

Master’s in Engineering - [2010-2012]

Bachelor’s in Engineering - [2006-2010]

Category

Primary skills

Secondary skills

Domains

BOTS& Integration, IT and Banking Business Analysis, Project Management Agile Methodology and Product management

Waterfall SDLC, Scrum, Kanban, SAFe

Tools

MS Office Suite, Power BI Suite, Tableau

JIRA, Rally, Miro, Slido and Azure

Databases

ServiceNow ESP

Expertise

Collaborative skills

Analytical thinking

Adaptability

Problem solving

Certifications

SAFe

Product Manager/Product Owner certified

Certified SAFe 4 Scrum Master

Information Security

AWS Cloud Practitioner

Experience Summary

Sr. Consultant (PO/DA/BA) [2021 - Current]

Develops and drives the product vision and strategy for the WebEx product, applications, and its integrations.

Understanding the Business Process to support the entire product and enablement of self-servicing experience.

Incepted BOT (Robotics) management project to enable the efficient usage and maintenance of BOTS within WebEx.

Practice SAFe Agile methodologies and participate in stakeholder meetings.

Successfully enabled various modules within WebEx to have standardization on security requirements.

Scrum master/BA/Product Owner [2018 – 2021]

Participated in activities needed for value delivery via agile release train (ART)

Coaching the team on agile principles and facilitate team meetings

Collaborate with multiple teams, defining, developing, and deploying together

Created process flows, Business and functional Requirement Docs that added lot of value to clients

Facilitate all Agile style daily stand-up, planning and grooming

Meet with end users to define business, financial, and operations requirements on multiple BI tools.

Jr. Business Analyst [2015 – 2016]

Analyzed the existing system and business process flow by understanding preset business rules and conditions

Worked with data flow diagrams, data analysis, and Process flow diagrams

Facilitate and managed the meeting, interviews and JRP sessions with SMEs from various areas.

PROFESSIONAL EXPERIENCE

Project – BOT Life cycle Management WebEx Integration @ Cisco [2021 - Current]

Role: Sr. Consultant (PO/DA/BA)

Responsibilities :

Understanding the needs of customers, internal and external, and their operational processes to identify, design and define solutions that can be effectively implemented to deliver value.

Define product vision and communicate ‘the story’ effectively to key stakeholders and the rest of the team.

Gather business requirements for Reporting (Tableau, Power BI).

Create troubleshoot basic SQL queries for developers for reporting grounds.

Built SDLC for the workflow of BOTS within ServiceNow platform

Own the end-to-end product strategy from inception and determine business value.

Ensure alignment of product features and stories, i.e., review, give feedback, and prioritize user stories in line with Business vision.

Enabled automation through standard intake process.

Developed Power BI reports and dashboards from multiple data sources

Built Measures and calculated columns using DAX

Support and create Data models.

Build the business strategy, SOW, Budget negotiations and apply it to the prioritization for the business

Create JIRA stories and Confluence pages for the Dev team.

Acquired Integration of applications in the WebEx App hub.

Created POC on Power Apps to integrate data and systems

Worked closely with Data Insights team to capture application data.

Documented DAX code and approach to the management of Power BI Book.

Maintain document and data repositories – SharePoint, ServiceNow, and other tools

Owned the enablement of integrations, Embedded apps, Assistance skills on behalf of Application owners (with WebEx).

Gathered business requirements with WebEx BU.

Remove project obstacles and roadblocks to develop solutions with the team.

Ensure milestones are reached and deadlines are met throughout the project lifecycle.

Drive sprint and release plans together with the Scrum Master and organizational technology teams.

Build lifecycle for integrations embedded apps and assistance skills in the ESP service now.

Exercise strong decision-making mandate from executive group to own product end-to-end.

Created Power Automate flows to trigger automatic notification for owner updates

Work with Tech Lead to build a modular & reusable solution.

Developed SharePoint site for managing BOTS.

Worked with multiple teams like COMMS, Software Automation, Engineering and ESP

Facilitate the collaboration of cross-organizational teams to establish, develop, implement and rollout new and enhanced capabilities

Project – Retail Sales Intelligent Queuing @KGS Technology [2018 – 2021]

Role: Sr. Consultant (PO/DA/BA)

Responsibilities :

Planning meetings being part of managing the time box

Work with the dev team story planning and estimation

Review, analyze the effectiveness and efficiency of multiple client’s BI environments

Develop strategies for improving the product

Develops technical aspects of the business unit’s strategy to ensure alignment with its business goals.

Performed Gap analysis on the current state of system

Providing better analytics reports with Business intelligence to make better and informed decisions.

Developed user stories to define requirements with acceptance criteria.

Prepared lessons learned and project summaries of project.

Work as a Product Owner with stakeholders to refine requirements for desired features.

Design reporting documents and provide best practices

Project – One Point Universal System @ Microland [2015 - 2016]

Role: Jr. Business Analyst

Responsibilities:

Conducted surveys and brainstorming sessions with SMEs for requirement gathering

Involved in portfolio analysis and asset management with the SMEs

Designed and developed different project development documents based on SDLC methodology

Assisted the project managers in feasibility analysis-schedule, technical and operational feasibility

Worked closely with project manager to assist him with project plans, budgeting, scope creep and feature creep

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