Customer Service Representative
Resume:
George Shepherd
The Villages, FL 32163
*********@*****.***
Demonstrates dedication, professionalism, and strong work ethic. Has ability to organize and prioritize which contributes to the success of any endeavor he is involved with. An outstanding quality is his ability to communicate with everyone he comes in contact with regardless of background. He focuses on making a connection and determining the needs of the people he is working with. He is a quick learner and does not hesitate to gain the knowledge to be more effective. He jumps in to do tasks that help the company’s operation work smoothly and promote a great customer experience.
Relevant Job Experience
2021 – 2024
Worked as a customer service representative and cashier for Tractor Supply Company in New Jersey. In those roles, made sure every client was treated with respect and their needs fulfilled. Developed strong positive relationships with regular clients which did not go unnoticed by management and fellow team members. This approach made a direct positive impact on the store’s and company’s bottom line.
2018 – 2021
Team leader at a customer service call center for AT&T in Pennsylvania. Led and coached about a dozen team members. Responsibilities included improving the call experience of clients calling into the center, and resolving more challenging issues as needed.
Prior to 2018
Worked as a server at local restaurants. Provided outstanding customer service in that role.
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