Human Resources Manager

PHILIP E. PECKINPAUGH

*****@******.***

**** ******** ***., *.*., CLINTON, OHIO 44216

330-***-**** (H)

330-***-**** (C)

EXECUTIVE-LEVEL HUMAN RESOURCES MANAGER

A positive human asset change agent and innovative team builder, specializing in HR management, operations, talent recruiting and development. Offering more than 20 years of continuous achievement revitalizing efforts to establish and maintain a competitive foothold in challenging and aggressive market segments through human asset training, developing high- performance teams, providing ongoing knowledge and guidance to maximize interior and exterior employee relations and productivity.

MAJOR ACHIEVEMENTS

Controlled human asset costs in organizations and transforming them into a nationwide leader in their respective industries through low-cost training strategies, talent management and high HR customer service standards. Designed, developed and managed the strategy and initiatives to allow the organization to attract and retain top human talent. Transitioned business into new market areas by retraining service teams through continuous employee development and education while maximizing retention and reducing staffing costs. Structured an employee feedback platform to resolve issues and increase loyalty, tripling referrals and cutting turnover by 90%.

Specialties:

MBA, Human Resources from Indiana University

BA, Psychology, University of Cincinnati

Operations Management Analytical Problem Solving

Risk Management

Retention & Organizational Behavior

Strategy Development

Training/Educational Development Design

Problem Resolution

Organizational Behavior

Conflict Resolution

Benefit Plan Analysis

Customer Relations Continuous Improvement

Compensation Administration

Strategic Policy Development

Change Management

HRIS

Workers Compensation

Compensation Recruitment & Competency Evaluation

Union Negotiations

FMLA

PROFESSIONAL EXPERIENCE

STARK COUNTY SCHOOLS, SUBSTITUTE TEACHER

2014- PRESENT

Substitute Instructor, Federal Program

Full-time Instructor for Stark County Schools

Experienced at all levels of teaching with a concentration of teaching at the High School level.

THE WIRELESS CENTER, INC., Director of Human Resources December 2010 - January 2014

Headed full HR operations for a company owning and managing 110 Verizon Wireless retail locations across 7 states and 600+ employees.

Structured companywide continuous improvement for HR programs; designed company written HRIS software insuring compliance with all current federal HR mandates and eliminating one associate in the HR department.

Administrated the company Benefits program including health insurance, retirement plans and leave management.

Analyzed, developed and audited compensation and ability levels within the organization allowing a successful "promotion from within” hiring policy.

Built a HR system that was responsive to external technology, economic and demographic factors.

Designed an organizational change process that ensured responsive changes to organizational initiatives.

Administrated and reviewed all core HR functions of employee benefits, performance appraisal, strategic talent management, conflict management, compensation levels, FMLA leaves, personnel policies, and procedures.

Wrote manager procedures manual to deal with typical HR challenges on the retail store level.

A member of the executive committee reporting to the Board of Directors

Taught diversity and harassment awareness classes to all employees.

Managed Workers Compensation, Unemployment Programs for seven states.

Developed company policy handbook and developed standardized employee policies, training and procedures.

Responsible for all personnel files and processing payroll.

Developed and responsible for hiring, progressive discipline, evaluating and terminating employees.

Trained all store management in Human Asset management techniques and procedures. STARK COUNTY SCHOOLS, SUBSTITUTE TEACHER

AUGUST 2010 - DECEMBER 2010

Experienced at all levels of teaching with a concentration of teaching at the High School level.

Assigned by Massillon Schools to a long-term position in 2010 as an ED resource teacher.

Taught all grades (5-12) and subject matter Certified teacher and Ohio School Business Administrator

PECK WATER SYSTEMS, INC., Director of Human Resources 1986-2010

Controlled all governmental HR submissions and Insured all HIPPA rules were followed and kept all benefits, job descriptions and organization.

Headed full HR operations for a company with locations across 3 states; managed a 10-member leadership team.

Structured a companywide continuous improvement program; facilitated HRIS software,

Analyzed, developed and set all compensation levels within the organization.

Developed full system of job descriptions allowing pay advancement relative to human capital value to the company and increased employee retention.

Administered core human resources processes including compensation, benefits, performance management and employee relations.

Responsible for company compliance with all State and Federal regulations as well as staying current with State and Federal regulations, trends, and best practices pertaining to Human Asset administration.

Lead and coordinated the staff performance review process.

Developed exit interview procedures and investigations of grievances or misconduct

Acted as a resource for employees regarding benefit questions and maintained workers' compensation records, disability and unemployment claims. Servisoft Inc., VP of Marketing

1982 - 1986

Managed market analysis and training, identifying potential opportunities and developing 50+ sales associates.

Restructured company to focus on equipment rentals vs. home deliveries, enabling full transition into the commercial and industrial arena by implementing media advertising; raised market capability 22%.

Built initial sales team from 0 to 10 associates; expanded personal knowledge of cationic and anionic resin development to penetrate new segments. BORG-WARNER CORPORATION, Associate Manager of Human Resources 1978 - 1982

Assisted in managing enterprise-wide HR projects for this global unionized $1.5B company with 6 divisions, reporting to the VP/CEO.

Developed employee policies and manuals as well as headed compensation system configurations for US personnel based in foreign locations; decreased employee dissatisfaction 22%.

Assisted in negotiating labor contracts with six separate unions (Major Union-UAW) Additional:

Perry Local Schools, Director/Instructor for Special Education,

University of Akron, Instructor, HR Management,

Member of the U.S. Army Medical Corps.

Licenses:

o Business Manager

o Ohio Department of Education

Affiliations:

o US Water Quality Association & Ohio Water Quality Association, Former Board of Directors

o Urban League, Former Board of Directors, Past Chairman of the Board, o Better Business Bureau,

o Board of Directors-Canton Rotary

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