AMANDA CAHILL
319-***-**** ****************@*****.***
PROFESSIONAL SUMMARY
A sensible persistent and compassionate caregiver with a reputation for punctuality and thoroughness in a frenzied environment, I am an energetic and attentive self-starter with a desire for helping people.
Proficient in:
Windows • Word • Excel • PowerPoint • Outlook * Systoc
EDUCATION
ASSOCIATED DIPLOMA, MEDICAL ASSISTING 2012
Kirkwood Community College, Cedar Rapids, IA
CERTIFICATIONS
CPR Certified – Unity Point Health, Cedar Rapids, IA 2020
First Aid Certified – Unity Point Health, Cedar Rapids, IA 2018
Accu Check Certified-Unity Point Health, Cedar Rapids, IA 2020
INTERNSHIP EXPERIENCE
MEDICAL ASSISTANT 2012
Mercy Care, Cedar Rapids, IA
Measure vital signs: pulse rate, temperature, blood pressure, height and weight.
Record information on patients charts.
Prepare and organize treatment rooms for examination of patients.
Assist doctor with examinations; handle medical instruments and patient confidential information.
Maintain equipment and room cleanliness/sterilization.
Operate medical equipment and machinery.
Administer routine diagnostic testing.
Liaison between medical facility and patients needed to be scheduled for appointments.
Count money and make bank deposits.
Maintain office and patient records.
VRT Coordinator I 2023 to Present
CRST
Receiving phone calls from truck drivers with issues concerning the truck or trailer
Answering email boxes
Setting up tickets for issues on truck and or trailer
Calling vendors to setup services to fix the issues
Referral Specialist 2020 to Jan 2023
Unity Point St. Luke’s Workwell
Calling Centralized scheduling to setup MRI’s and CT’s for our patients
Setting patients up to go to Orthopedic, Neurosurgery, and Physical Therapy etc
Getting ahold of Workers Comp adjusters to get approval for treatment that patients are needing prior to setting up diagnostic testing
Sending dictations to adjusters from our providers after the patient’s visits/Sending imaging to adjusters after patients have them done
Communicating with employers when requested about employees appointments
Scheduling patients back to see our providers after they have imaging done
Answering emails/phone calls when they come in
Getting patient records out of epic when I need them for employers, adjusters, and providers
PROFESSIONAL EXPERIENCE
Medical Assistant 2016 to 2020
Unity Point St. Luke's Workwell-
Managing patients with Drug Screens
Hair Follicle Drug Screens
Oral Mouth Swab Drug Screens
Smart Screen Drug Screens-Instant testing
Drawing Blood
Fit Tests
Checking blood sugar, protein levels in urine
Accu Checks
Resulting Drug results out to companies
Answering phones
Adding new companies into a computer program
Billing for the drug screens we complete on the daily
Adding procedures for doctor's appointments for our front staff
Going onsite to companies to better accommodate the needs they have
On Call for the ER when Drug Screens need to be done after our clinic hours
PROFESSIONAL EXPERIENCE
HEAD CASHIER 2008-2011
Road Ranger, Cedar Rapids, IA
Count money and make bank deposits.
Investigate and resolve complaints regarding service or accommodations.
Maintain equipment inventories, and keep inventory records.
Work with computerized cash registers
Point of sale POS software
Knowledge of principles and processes for providing customer and personal services; this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Accept payment from customers, and make change as necessary.
Request and record customer orders, and compute bills using cash registers, multi-counting machines, or pencil and paper.
Communicate with customers regarding orders, comments, and complaints.
HOST 2007-2008
Wehrenberg Theater, Cedar Rapids, IA
Sell and collect admission tickets and passes from patrons at entertainment events.
Greet patrons attending entertainment events.
Examine tickets or passes to verify authenticity, using criteria such as color and date issued.
Guide patrons to exits or provide other instructions or assistance in case of emergency.
Maintain order and ensure adherence to safety rules.
Provide assistance with patrons' special needs, such as helping those with wheelchairs.
Direct patrons to restrooms, concession stands and telephones.
Refuse admittance to undesirable persons or persons without tickets or passes.
Settle seating disputes and help solve other customer concerns.
Assist patrons in finding seats, lighting the way with flashlights if necessary.
Service, clean, supply restrooms.
Gather and empty trash.
Clean building floors by sweeping, mopping, scrubbing, or vacuuming them.
Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
Notify managers concerning the need for major repairs or additions to building operating systems.
Requisition supplies and equipment needed for cleaning and maintenance duties.
Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees.