Myung Eakins
Carrollton, TX
************@*****.***
Lotte Global Logistics
**** *** ******* ***** ***. Las Colina, TX 75063
Billing Specialist / Accounting Associate. (Jan– Aug1, 2023)
Collaborate with Brokerage & IMC team to understand their clients and related accounting needs
Assists A/R – Resolve bookkeeping problems with Clients and Collect past due invoices and generate aging reports
Utilize each customer's invoicing portal and develop processes to maximize collections and minimize billing discrepancies.
Assist factoring company & carriers help payments details
Set up vendors & clients for invoicing and billing.
H MART
2625 Old Denton Road. Carrollton, TX 75007
972/ 323-9700
Store Manager Assistant / Admin. (2018 – June 25, 2022)
Research outstandings and correct errors working with Vendors and research department and take action as authorized.
Assists A/P & other dpt. – Resolve bookkeeping problems with vendor and outstanding items, past due invoices on each dpts.
Collect weekly sales items from all dpts and working with design teams.
Assist HR dpts related new hire, insurance follow-ups, employees update info, etc.
Assist CSR Mgr files, support customer needs.
Place supply orders for each dpts needs weekly basis.
TIB (The Independent Bankers bank)
www.mybankersbank.com
11701 Luna Road. Farmers Branch, TX 75234
972/ 444-3500 ext. 4634
Accounting Associate (2006 - 2017)
Research outstandings and correct errors working with cash letter and research department and take action as authorized.
Assists A/P & other areas – Resolve bookkeeping problems on specialized accounts.
Reconcile accounts related to cash letters most from Bank of America, Comerica, Chase, Bank of New York, and Fed… etc.
Reconcile swap & hedging on investments and lease payments.
Image TIB cash letters and support recon files for auditors.
Pay sales taxes to the state, county & city for TIB.
Loan Operations Collateral/Imaging operator (2004- 2006)
Assist collateral processor by maintaining and monitoring the collateral tracking system.
Perform imaging of new and updated collateral documentation into the system on a daily basis.
Assists other areas of Loan Operations.
Distribute mails and send out request letters for customers missing documents.
Update loan payments and forward them to bookkeeping for processing.
Bi-Lingual (Korean/English) Customer Service Representative (2001- 2004)
Listen to the customer to ensure that their requests, circumstances, etc. are understood.
Respond to customers who call with questions or issues regarding their credit card accounts.
Perform multitasking is essential in a dynamic call center environment.
Assist Customers in managing their accounts by ensuring that payment arrangements are effective, and that information is provided to assist Customers in complying with the Credit Card Agreement.
Process all account-related requests, issues, or concerns, and provide clear and concise answers.
Exercise awareness in regard to suspicious activity or fraudulent behavior as it relates to card transaction and report fraud department so SAR filings can be considered.
Build relationships to provide repeat business (TIB customer - Korean Banks in CA) and excellent customer service.
Handle disputes and resolve customer issues.
Responsible for the smooth daily activity of the department.
Dasha
1510 Randolph ST. Carrollton, TX 75006 972/ 466 - 3391
Office Administrator (1997- 2001)
Create new ideas to increase sales and perform basic office functions as needed.
Provide excellent customer service.
Input sales order into the system for distributing output to shipping department for customers who are retailers and wholesalers needing ballerina products.
Run A/P for vendors and contractors and pay commissions for sales representatives.
Swap & Shop – Out of business
Preston, TX.
Inside Sales Representative (1995- 1997)
Greet cheerfully and professionally visiting customers.
Handle incoming sales calls from retail customers and provide information on new products.
Sell used software and hardware related to computer.
Education or Formal Training:
Associate degree from Brookhaven College (GPA 3.6) majoring computer programming and software developer and two-plus years of college UTA studying for accounting.
Studied accounting from UTA (Arlington).
Working knowledge of Windows, Word, Excel and Access.
General knowledge of accounting principals.
Ten-key and data entry skills.
Ability to communicate effectively with all employees and customers.
Knowledge, Skill and Ability:
Working knowledge of Windows, Word, Excel and Access
General knowledge of accounting principals.
Ten-key and data entry skills.
Ability to communicate effectively with all employees and customers.
Ability to work under tight deadlines and to prioritize work in a fast-paced environment.
Aggressive, competitive and committed.
High motivated with a desire to be successful.
Achievement: Member of honor society of Phi Theta Kappa.