Customer Service Administrative Assistant

WENDY D. MILLER

P O Box ***

Victorville, California 92393

Cell: 323-***-****

**************@*****.***

CAREER OBJECTIVE:

Sales Representative position selling products satisfying the customer very knowledgeable to products also experience in other areas as an Administrative Assistant, Customer Service and Data Entry Clerk.

TECHNICAL EXPERTISE:

Microsoft Office Word, Excel (Spreadsheet) PowerPoint etc.

EMPLOYMENT:

I worked for the State of Nevada in the election polls in Clark County in the primary and general elections.

Assertive Realty & Investment Company (Process Server) Feb 2019-Dec 2022

6671 Las Vegas Blvd So. Suite 210/Las Vegas, NV 89119

My job duties “Process Server” Making sure documents were delivered to the proper hands. Making sure the right party was served correctly.

Kept all records of documents that were served.

I also worked with other team members taking calls scheduling appointments for agents and among other duties.

Findlay Chevrolet (Customer Service Specialist) July 2017- Oct 2018

6800 So. Torrey Pines Dr. Las Vegas, NV 89118

I worked in (BDC) Business Development Center. Setting up appointments for the Sales Representatives making inbound/outbound calls. I also greeted customers when they came into the dealership showroom. I am experienced with Auto Alert and E-leads to locate customer’s information. I also worked in the Service Department as a Customer Service Coordinator receiving inbound/outbound calls scheduling appointments. I provided customers with information regarding their warranty and safety recalls.

Portfolio Recovery Associates (Legal Debt Collector) Mar 2013-Dec 2015

5070 W. Badura Avenue. Las Vegas, NV. 89118

As a collector helping companies get paid. My main duties were tracking down people who owe money for overdue bills and negotiating payments. Most of my contacts were inbound/outbound calls.

Asymmetrical Entertainment Inc. (Administrative Assistant) Mar 2004-Sept 2007

5727 Canoga Avenue. #292 Woodland Hills, CA. 91367

Managed all the production services…Taking messages from clients and sending out memos, letters, and faxing information to other production companies (Light traveling to other locations).

Self Employed (Manage Apartment Buildings) Los Angeles, CA. Aug 2001-Sept 2007

Corresponding with tenants, collecting/rent sending out rent/receipts, and submitting money report each month, making sure all expenses are paid. Complying with tenant’s complaints and when reports are needed. Serving (3-day notices) and writing letters and etc. Doing background checks for applicants and making court appearances. I was also a member of the Apartment Association of Greater Los Angeles.

Los Angeles Times/Times Mirror Square/Los Angeles, CA. May 2002-Apr 2003

As a Tele Marketer utilizing my customer service techniques/Selling the LA Times newspaper to customers over the telephone assuring customers they are receiving quality service (Part time).

EDUCATION:

(CTU) Colorado Technical University (online)

(BSBA) Bachelor of Science in Business Administration GPA: 3.69-4.00/May 2013

Achievement Awards in Marketing and Sales received from CTU.

(MSM) Master of Science in Management GPA: 3.92-4.00/Mar 2017

EXCELLENT REFERENCE AVALIALBLE UPON REQUEST

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