Customer Service Team Members
Resume:
Nichole Johnson
I'm a single mother of a * year old and I'm
trying to find a job!
Experienced professional with a strong focus on
accuracy, customer service, organization, problem- solving, teamwork, and adherence to policies and
procedures. Skilled in cash handling, customer inquiries, order processing, complaint resolution, and promoting smooth operations.
*****************@*****.***
CLEVELAND, TN 37311
Work Experience
Labourer
Walters carwash
April 2016 - September 2020 • Cleveland, TN
Line Man
Duracell
March 2015 - October 2019 • Cleveland, TN
• Performing line inspections and maintenance tasks according to established procedures
• Ensuring proper functioning and repair of electrical lines and equipment
• Assisting in the installation and removal of power lines
• Identifying and repairing faults or damages in power distribution systems
• Operating tools and equipment needed for line maintenance and repairs
• Collaborating with team members to complete tasks within given timelines
• Maintaining accurate records of work performed and materials used
• Assisting in the planning and implementation of electrical line projects
• Adhering to company policies and regulations regarding line maintenance and safety Cashier
Wendys
December 2012 - October 2013 • Evergreen, MT
• Handle cash transactions accurately and efficiently
• Provide excellent customer service and resolve customer complaints
• Maintain a clean and organized work area
• Assist with food preparation and ensure quality and freshness
• Follow proper food safety and hygiene procedures
• Upsell and promote menu items to increase sales
• Operate cash register and process payments
• Maintain knowledge of menu items and ingredients
• Collaborate with team members to ensure smooth operation
• Adhere to company policies and procedures
Cashier
Iga
March 2009 - November 2010 • Benton, TN
• Handle cash transactions with customers
• Maintain accurate cash balance
• Provide excellent customer service
• Process returns and exchanges
• Assist in inventory management
• Operate cash register efficiently
• Ensure a clean and organized checkout area
• Answer customer inquiries
• Bag and package items for customers
• Follow company policies and procedures
Line Man
Flowers Bakery
July 2008 - January 2009 • Cleveland, TN
• Responsible for operating and maintaining production line machinery
• Assisted with product packaging and labeling
• Ensured proper storage and organization of baked goods
• Followed strict safety protocols while handling equipment and materials
• Collaborated with team members to meet daily production quotas
• Performed quality control checks on finished products
• Maintained a clean and sanitary work environment
• Assisted in troubleshooting and resolving production line issues
• Operated forklifts and other material handling equipment
• Followed company policies and procedures to ensure product quality and customer satisfaction Cashier
Krystals
September 2005 - August 2007
• Handled cash transactions with accuracy
• Provided excellent customer service to ensure customer satisfaction
• Operated cash register efficiently
• Maintained clean and organized checkout area
• Assisted customers with product inquiries and recommendations
• Processed customer orders accurately and quickly
• Managed customer complaints and resolved issues effectively
• Maintained knowledge of menu items and promotions
• Collaborated with team members to ensure smooth operations
• Adhered to company policies and procedures
Cashier
Checker's
April 2007 - June 2007 • Cleveland, TN
• Provide friendly and efficient customer service
• Accurately process cash and credit card transactions
• Maintain a clean and organized checkout area
• Promote loyalty program and upsell products
• Adhere to cash handling and security procedures
• Collaborate with team members to ensure smooth operations
• Follow company policies and procedures
• Update and maintain product pricing and signage
• Handle customer inquiries and resolve complaints
• Assist customers in locating products
Line Man
Sunbelt coating
November 2006 - March 2007 • Industrial drive, TN
• Responsible for maintaining and repairing electrical power lines
• Assisting with the installation of new power lines
• Performing routine inspections to ensure line safety and compliance
• Operating and maintaining line equipment and tools
• Collaborating with team members to troubleshoot and resolve line issues
• Following safety protocols and guidelines at all times
• Adhering to company policies and procedures
• Providing excellent customer service to address any line-related concerns
• Continuously improving knowledge and skills in line maintenance Education
Bradley central high school
Incomplete High School
August 2001 - Present • Cleveland, TN
Skills
Hands on Multitasking Inspector Work at my own pace Daily Equipment Inspections Shipping and Receiving
Traits
Communicator
I am able to effectively and respectfully communicate with superiors, colleagues, and staff. Ambitious
I am strongly driven to succeed.
Accountable
I take responsibility for my actions and follow through on my promises. Accurate
I am exact and make sure my work is mistake-free.
Caring
I use my words and actions to help others without expecting anything in return.
Contact this candidate